44 reviews of AvaTrade are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
hi, im jay, a trader from avatrade with account numbers 21--929 and 21--744, I experienced serious application malfunction or an app crash, I lost money because the application wont allow me to log in with the specific times when my account could be wiped out, Im not able to modify my opened trades because the app wont allow me to sign in. Then I emailed avatrade about it, they even call me and say I must use Mt4 instead, but when Im claiming for them to give back whats lost to me, they ignored me and I didnt even received specific answers to my questions, I sent them all the app crash reports and the times of events it happened and they olnly said and emailed me a copy of their system logs which I dont trust at all. It shows me im logged in that time it happened, if im really logged in, why cant they answer the appcrash report automatically generated by the app crash? I even envited them to other review sites which allows transparency to both parties but they wont cooperate, They ignored my claim and they even called me uncooperative when in fact I emailed them many times about it and then they are playing innocent as if it didnt happen.
A little after I registered to a demo avatrade account I got a call from my account manager, who explained everything to me and cleared some fears and doubts I had. After 2 weeks I upgraded to a real account, and again the same account manager called and helped me. I am very happy with the service I got from avatrade. The platform and the trade with them was positive so far and even have great profit from my last trade with them
About my complaint of the android app, the app crashes and not able to login, I sent the appcrash report that was automatically generated by the appcrash and asked avatrade about it but they said its INCORRECT, and ask them about explanation but they only rely to their own proofs, they even call me uncooperative when I emailed them hundred times and they said I am spamming them, why would I destroy a broker with all my personal information sent to them as a trader? They still question the proofs I sent but they wont acknowledge, as the other reviews said, They are only happy to guide you deposit, because account managers earn commissions. Beware not to trust avatrade, they said they are regulated, but how about my case, its unregulated to not review what I emailed and explain to a trader what really happened. Do not trust Avatrade, some websites will tell they are great, because they earn commission.
I lost balance due to margin call, how am I gonna place limits/ stop if the APP crashes? I sent the app crash report and the times are identical to the system logs which says Im logged in, so clearly a technical error / Bug, I requested for reimburse but I,m still waiting, If they do reimburse, then I might consider them Legal and will be happy to continue trading with them, I will post back for details
I have to confess – I am a forex addict. I am staying loyal to avatrade – one of the best brokers in the industry (And i traded with a few brokers before). Good spreads, great service and nice campaigns with bonuses. I recommend to everyone who is into forex to trade with avatrade.
I got a bonus from their ----- campaign and it definitely paid off! I started with $150 deposit and I surpassed the $1,000 not too long after. Emma, my account manager, is really great! She really knows her stuff, and helped me and guided me all along. If you trade with avatrade – ask for Emma!
As an experienced trader, I would highly recommend to any person who likes to trade forex or CFDs, to look into "Avatrade". It’s a good and reliable company, with decent spreads and relatively good service. I don’t know why it’s not ranked high in the brokers’ lists, but I think all in all it’s an underappreciated company.
I have traded with Ava trader before. I was happy to loose about 40,000 NZ dollars. I thought it was fair since I was not really good at on line trading. Then erroneous charts and discrepancies on my screen started to appear. Things did not add up. I was a bit of a gambler and I soldiered anyway with suspicion. When I started reading other traders that they actually won and they did not pay. That is clearly a scam. So count me in as one of you complaining about Ava trade. If you loose you loose, if you win you still loose. It is a scam then. How about a refund there if you don't mind Ava trade. Cheers for that.
Avatrade closed my trading account and informed me I would not be verified because I reside in Quebec: I was then denied of the profit I made but was told on the contrary that if I had made losses, my balance-losses would be paid to me........If Avatrade does not actually want to fraud traders, it should have denied them right at the point of registration once quebec is entered into the online registration form.
AVATRADE IS A SCAM, help your hard earned money by avoiding avatrade
I am an an AvaTrade representative and will be happy to assist you with any issues that may come up. Your thoughts and opinions are important to us. It is our top priority to be fair to our traders in cases as you described above. AvaTrade is committed to providing support the by best-in-class personal service and uncompromising integrity. For any further information or assistance you are welcome to contact me directly on email@example.com.
Hi everyone, I am struggling with Avafx since longtime but my money is stuck in the platform hence with them. AMAR is my account manager and he is only interested in all your deposits to the account.
1. Poor customer support
2. No technical analysis or guidance provided
3. Delays in deposit transfer to account which creates panic and you have to hedge at higher levels.
4. Although they promise you trade recommendations, they leave you to trade on your own and incur losses. 5. What is concerning regarding trading is , AVA practice dealing desk what means they are dealing against you (their client, make money on your back and the only goal is that you feed them more with your money.
Please save your hard-earned money and don’t trade with avafx.
they aproved me as full confrmed claint then after first despoit they just blocked me and claims that i never been paorved and the main maneger aproved me was arabic department mr amar, but he fooled me and took my money
The experience where ok got my money but they redrew all kind of expenses. Wrote to http://www.fxvalutahandel.com and got them to contact Ava. Not the best broker I have tried.
I have sent them 1000USD payment, they have accepted it but did not add it to my account. They said this is a third party deposit (although I used my name while sending). So I simply lost all money immediately.
my dear all friends, my name is Diwakar Dhungel and i have live account with avafx i made profit around usd178000 with them but they didn't give me all booked profit amount, they decucted usd 110000 amoun from my trading platfrom from themselves, when i asked theam about this they said me the trade were not according to the terms and condition so my friend plzz be away from them i think they are cheating lot and lots of investors,, if you booked more profit then they wont give you i wanna complain them but dont know where to send my complaint,, and i m also consulting to the financial lawyer and i am going to fight against them on the court very soon so beware of them, i have all proof of this and i can show to everyone anywhere at any time, i think the have blocked others fund also so beware!!!!!
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