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22 reviews of Cheap Forex VPS are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
Worst service ever. I paid for their but I had no access to setup my VPS even though their website can even show that I have paid and their support team uses a ticket system that takes too long to help customers.
Great VPS, great price and my goodness, what a GREAT CUSTOMER SUPPORT! While I was configuring my VPS, something happened between my connection to the server and I wasnt able to login anymore. I contacted support and they started working on my problem immediatly. It seems like they have a 24h support because the replies didn`t take more than minutes to come. In one 1hr my vps was working again just fine. I am amazed by the customer service Cheap-Forex-VPS provides. Its amazing. Thank you guys.
VPS works amazingly and any problems are resolved quick emailing customer service, highly recommend, LMFX compatible
Overall, I am very satisfied with their VPS service. I have used 2 other VPSs and did a lot of research before I switched to this one. So far, I am very glad that I made the switch and it definitely was the right move. Cheap Forex VPS is very easy to set up, reasonably priced, and their support quality is superior. All reviews about their support being excellent is true and I highly recommend this vendor.
Cheap vps is the best. Their timely response to complaints and need for assistance is really cool. I will recommend them to any person.
Keep up the good work guys.
I first started EA trading using a VPS about 3 years ago. At that time, I was new to VPS and so, I searched for the cheapest VPS available. I found Cheap Forex VPS and subscribed to their cheapest Mini plan. The VPS speed was not blazing fast, but still acceptable considering the low price that I was paying. What made the most impression on me was the helpful response of the support team. I sometimes overloaded the Mini plan VPS with an excessive number of EAs, causing it to freeze. I submitted a support ticket, and I received a response within a few minutes, and the VPS was rebooted as planned. Their responsiveness was almost as fast as live chat. The extremely cheap price of the VPS plans and the support and tech team are the strengths of this VPS company. Since the company brands itself in the category "cheap forex VPS", I would give it maximum stars in this category. I would rather have a few powerful and cheap VPSes here, than an average spec VPS at a more expensive company, for the same price.
What I think that can be improved is a better Member Area layout. I currently have 3 Ultra VPS plans registered under my name. However, only the first one is listed, and the rest are labelled as renewals. The support team is able to list all my VPSes and their expiry dates accurately, so this is just a frontend website functionality issue. However, it would give customers more confidence if they could view all their VPSes on the website. Also, there is no option of Windows Server 2012 as an OS. This may or may not be a bad thing, since the OS upgrade just takes up more resources with not much benefit for forex trading. But still, the option to upgrade the OS will be welcomed.
I am VERY pleased with Cheap Forex VPS. They have been Wonderful in their service to me. They write back within hours of my contacting them. They have been so helpful and I am very impressed with this VPS and the price they charge. I would recommend them to everyone!
I have been using Cheap Forex VPS for about one year and I must say I'm very happy with them. Very cheap price and good service especially if you do a lot of strategy testing.
i'm using cheap-forex-vps.com until now. This is one of good vps that i've tested. Before using this cheap forex vps i've using cheapforexvpsdotcom but it would be too expensive.
Excellent performance and very helpful to setup and run correctly. They even put a custom shortcut to help me manage my 2 accounts traded here and monitored on a MacBook Air laptop and iPad. Excellent support is a key to running on a VPS and not turning an IT error into a cash disaster. My EAs are actually profitable now!
Dear Mr. Martin Tegze,
We are really sorry that you stay unsatisfied with our service. Regarding your negative experience we can assure you that we always notify that we prepare VPS within 24 hours since ordering, usually it's no more then 3-5 hours but sometimes due a big orders queue we need more time but we always try to prepare it within 24 hours period.
Regarding the latency you should understand that we have few datacenters in Europe and USA and latency are different from different location. Some our customers ask us to measure latency to their Broker's servers prior ordering. Some customers use our 5-day money back guarantee to test our service. We never before didn't receive any issues about latency with UK because we have very good connectivity with it.
As for our service level, we got a lot of positive feedbacks and thanks from our customers. Of course not every happy customer writes a review but every unsatisfied do that.
In your case our tech team found unusual activity on your VPS 07/01/14 therefore access to it was blocked temporary. We found a lot of wrong connection attempts to it from all over the world. We offer you to clean your system to be sure no any backdoors or viruses here but you ask for refund and we process it. We didn't receive any claims or issues about your VPS before January '7.
And I can assume that our tech and support team do our best to make you satisfied and even after a full refund we offer you a free month but you are still stay unsatisfied and we are really sorry for that.
About support: this is the first provider I have ever seen without support tickets. They just do not have support ticket system! No tickets status, no current progress, nothing. Just send email to support and wait. Sometimes 1 hours, sometimes 10 hours.
They do not send also any invoices for the payment.
What they have is some pretty basic web site just few pages.
The "online" support on the web site is actually always offline including working forex days. I never managed to see it online even checking few times per day.
About VPS: I managed to get VPS after 24 hours waiting and sending question when?!
24 hours to get access to my already paid VPS!
About location: The server is based in Latvia (Baltic). The latency to UK is terrible!!! But we cannot see this on the web site. Must order VPS, trace the IP address and find out why the latency is terrible.
After that my VPS has crashed few times, restarting and so on. Finally they tried to tell me that I do something bad. After that they told me that there is virus. Very comfortable explanations different every day but not true. Their servers are just crashing.
Finally I have asked for refund because my patience was at the end. Guess what? I have waited 2 days for refund! After all they tried to propose me new vps free for month. No thanks. I need stable VPS. Not someone who is learning to be provider with my terminals, EAs and money.
I'm customer since three months and i was sceptic as a poster before wrote.
All problems were solved and you will get answer and help within very short time.
Advice : Performance Problems with VPS may occur due to heavy traffic in trading times, so do not overload the VPS with too much MT4 instances. Use taskmgr.exw too watch CPU and memory.
Yesterdy all MT4 got an automatic update what caused a heavy slowdown. cheap forex vps was not responsible for that. MT4 vendor was. They should not ship the automated update just in times of heavy trading. I was offline for hours.
Janet will help you and honestly i can say this is a good vps service.
Today i ordered a third vps to be prepared with my mt4 in heavy trading timtes that causes a lot of CPU depending on the EA you use. You will not see the needed CPU in calm times.
Again : Do not overload your VPS, use the remommended number of instances that is advised for your VPS plan , i.e. 1-2 MT4 instances for the 3,99$ plan is fine. Also dependes of the EA you use of course.
My initial impression was skepticism, however, from the initial contact to present the service has been very prompt, helpful and professional. Queries are handled with friendly expediency.
I would highly recommend this sevice.
Keep up the good work!
Dear Mr. Ionel,
We are sorry for any inkonvinience. We are working to make our customers satisfied with our service and we are so sorry to read such comment about us. We are glad to help you, but as an administrator you should understand that we are able to do anything in case you don't give us access to your VPS.
Could you please contact us and give access to your VPS to our tech team and they will check is it anything ok with it. In case you stay unsatisfied we will issue refund.
Cheap Forex VPS support,