2 reviews of Capital Street FX are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
We regret the inconvenience you have faced with the BTC deposit.
We use a highly secure BTC payment solution that works with self destructing wallets that expire after a pre-set time. This allows you to make a secure payment without the possibility of a security breach as the wallet addresses are unique to every transaction.
We received your email at 3.30 am BST and we resolved your issue at 7 am BST on 29-07-2020.
We also reached out to you via email to request an update of your public reviews that indicated that your funds had not been credited to your account.
The response we received from you indicated that you would not like to correct your review for its factual accuracy despite the fact that your issue was resolved completely.
We respect your right to decline our request. We would only like to clarify upon the facts that your reported issue was resolved within 3 hours.
Having said that, we shall use your valuable feedback to further improve upon any deficiencies that you have referred to.
Capital Street FX
Deposited via BTC. Tranfer completed, but my account shows $0.
Called the support number, no response.
Emailed support, no response.
I'm out $290 CAD in BTC. Thankfully only $290.
This is by far my worst experience ever with a broker!!!
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