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EXNESS — Forex Broker

FeaturedDoesn't accept US tradersUS traders
  • Affiliate program

  See EXNESS reviews

8.7/10 (176 qualified reviews)
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Company Exness Global Limited (CY), Exness Limited (VC)
Founded and online since 2008
Offices in Cyprus
Russian Federation
Saint Vincent and the Grenadines
Payment options Show payment optionsHide
Demo platforms
  • MetaTrader 4
  • MetaTrader 5
Account currencies Show account currenciesHide
Currency pairs Show currency pairsHide
Regulated by CRFIN (Russia), 006940971
CySEC, 178/12
IFSA (St. Vincent and Grenadines), 21927 (IBC 2014)
Website available in Show website languagesHide
Support available in Show support languagesHide
Support methods Callback
Email
Office
Phone
Trading server time zone GMT
VPS for traders Free

Account Types

Minimum account size $1
Minimum position size 0.01 lot
Spread type Variable
Typical spread on EUR/USD, pips 0.9
Minimum spread on EUR/USD, pips 0.1
Trading instruments
Forex 1:2000
Trading platforms MetaTrader 4
MetaTrader 5
Digits after the dot in quotes 5
Margin call level 60%
Stop-out level 30%
Number of currency pairs 134
  • Hedging
  • Overnight interest rates (swaps)
  • Trailing stop
  • Pending orders
  • One-click trading
  • Mobile trading
  • Automated trading

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Reviews 

232 reviews of EXNESS are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.

 suhaimi from malaysia. Trading account #4XXXX2
Sunday, October 5, 2014

I traded with exness more than 3 years. but I lost most of the time. its my mistake. so far im happy with them. i want their supports to keep answering all complaints made here and try to solve any dispute among the traders. yes your platform may get freez during news hour, it happen when your internet line is slow during peak hours too. so please try to avoid news trading unless you are preparing to gamble some amount of your cash. high slippages and requotes are normal during news. your stop order will not get the same price as what you want. so it very dangerous if you use buy stop or sell stop, stop lost and take profit or even hedge your positions during big news. please use small laverage or size if you really want to trade with news. if you plan to get big cash, with big bet and big laverage, you will loss your bet. please understand how the price moved, control your risk, you will be more happy with your trades. so far exness is good broker as long as they dont play with our withdrawal money. there rest issue I leave it to exness. happy trading

 kunal. a. from india,chennai. Trading account #8XXXXX4
Thursday, September 11, 2014

Finally my documents was approved here !!

But it was really long way to achieve it... omg.. So, I dont' understand what my documents special is , but exness didn't apporve it very hardly … As a rule I've made a copy of my passport and living place and it looked really high-quality — there were no any color noise or any difficults to view... I was waiting for approve 18 hours and after that started to write them to live chat.. They said that my documents are not suitable because I should attach only a photo of it! Can you imagine that? It's increadable for my suppose!! And there's one question: WHY??? I was really nervous, because I thought that this process shouldn't take much time and all to this I wanted to start trading immediately because there was my trend you know... After that I was trying to make a photo, but I have a very bad quality of my mobile camera, so I I was forced to wait my friend to ask him to borrow his photo camera. As it luck would have it, my friend was linger because of his job... Finally he came and I have made a photo of my doc. Thanks God they approved it fast.! Yeap, I understand that' s ut a new rule, as for me it's not normal. I want exness won't complicate the procedure of checking accounts.

Despite on this, I leave here a positive review because they provide a good conditions, especially (my friend show me ) the fastest withdrawing of skim!! ;^) I am waiting now for my first lucre here ;^)

 Sukhon from Thailand. Trading account #7XXXXX1
Saturday, September 6, 2014

I trade here only about 5 months at all. One of the best things for forex they have thai support. but the bad thing is it is not available at weekends. I have tried to verificate my ID on saturday, but its impossible because Thai support will be only on Monday.

The best variant would be if they had their office in Thailand, it would be much easier to depositwithdrawal. Now they don't have counterservice and I usually use webmoney. The plus is here they don't charge any commissions for that and the withdrawal goes automatically. But anyway I will need to transfer to bahts than. I know they have different electronic payment systems but after liverty reserve case I prefer to work only with the webmoney or wire only.

what about the spreads it actually true that they are tight. I have compared them to other forex brokers on different sources (just because I have trading accounts in only 2 brokers and want to know who has the minimum spread). eurusd is usually almost twice less than by other brokers! the only thing along with the leverage why I am still here. I like the execution only on Mini account. I have my experience with ecn account - too much risk with the slippage. on mini account the execution is much better and you see it on the news.

  Julia Musorina from Saint Petersburg, Russia.
Thursday, August 28, 2014

Dear Nuatida!

Unfortunately, I can't help you without more detailed information. To solve your issue as soon as possible, please, be so kind to send your trading account number and the number of orders that you couldn't close to my email: julia.musorina@exness.com.

I will be glad to help you when I receive this information.

  Nuatida from Thailand. Trading account #8XXXX2
Tuesday, August 26, 2014

I have the same problem with Daya.

The "offqoutes". Now my opened positions and my money are hanging out there. I cannot close my position. I lost my opportunity to gain and perhaps might lose a lot in a few mins.

I contacted the staff and they said thier specialist will contact me. But how soon will it be? 1 min, 5 mins, one day... You all know the nature of forex market. This is such a nightmare!

  Julia Musorina from Saint Petersburg, Russia.
Thursday, August 21, 2014

Dear Muhammad Asif!

Let me shed the light on this situation.

Your pending order #125417474 was set on August 19, 2014 at 08:21 GMT+0. At 08:30 GMT +0 there was an attempt of activation of this order during publishing of the important economic news for the financial instrument GBP (Retail Price Index, Consumer Price Index), which caused the increase of the market volatility and the gap. In case of falling the price of the pending order into the gap, the execution of such order in our company goes according to the specified rule (https://www.exness.com/forex/specifications): “if the price specified in the pending order falls into the gap, and the difference (absolute value) in points between the first market quote (after the gap) and the price of the order is equal to or exceeds a certain number of points (gap level) for a particular instrument, such an order will be executed at the first market quote that follows the gap.”

In your case the first price after the gap was 1.66587, what is worse than Take Profit level in the order (1.66680), that is why the order was cancelled after the attempt of the activation.

If it was activated, it would be immediately closed by Take Profit with the loss.

I kindly ask you to inform me about the numbers of other trading orders, about which you have questions.

  Julia Musorina from Saint Petersburg, Russia.
Wednesday, August 20, 2014

Dear daya!

We bring our apologies for this inconvenience.

The specialists of our Technical Department fixed the error that couldn't allow you close orders.

As far as I can see now both of your orders were closed with profitable result: the order 419855 was closed on August, 18 at 02:14 GMT+0 and the order 420026 was closed on August, 19 at 12:18 GMT +0.

We hope that the work with our company will make good impression on you as a client in spite of this case.

  Muhammad Asif from Pakistan. Trading account #6XXXX1
Wednesday, August 20, 2014

My Name is Muhammad Asif and I am form Pakistan and I work with Exness since Dec 2013. My account No: 621931 Real 1.

I set a sell stop order in Exness for GbpUsd @ 1.6680 for the TP 1.6668 Order No: 125417474 at a time 13:22:08 (GMT+5) and also set stop loss to my previous buy trades at the price 1.66591.

When News release at a time 13:30:01 Exness close my sell stop order without any reason and my Stop loss order which i set for previous buy order have been hit at news time, That's way I loss 138$.

So Plz review my complaint and slove a problem.

My Contact Number : +92 344 9449925

Email: asifafridi665@gmail.com

  daya from tamilnadu,india. Trading account #8XXXX5
Saturday, August 16, 2014

my ecn , i opened the orders 419855 and 420026 on 15-08-2014 , sell usd/jpy at 102,49 and sell eur/jpy 137,13 .after a while, i try to close them with small profits . but it shown ,''off quotes'' . not able to modify, not able to close ,nothing can do. it's not good,i contact the support team everytime. already 3 times ..

if ,in the meantime ,there happen a big loss with overnight swap , who accept this....

if these orders going to bullish , i'll lose all my account balance and run away from trading..

  Julia Musorina from Saint Petersburg, Russia.
Thursday, August 14, 2014

Dear daya!

I gave your information to the specialists of our Technical Department. They carefully studied your situation and server logs. According to server logs, you tried to close the order 417866 at 0.92819 price. Unfortunately the order wasn't closed due to the technical error. Our specialists have closed the order 417866 and recalculated its result according to this price.

We bring our apologies for this inconvenience. We hope that this case doesn't affect your impression about our company.

  daya from tamilnadu,india. Trading account #8XXXX5
Wednesday, August 13, 2014

my ecn a/c,i opened an order no 417866, sell

aud/usd , on 13-8-2014 at time 01-14-35, at the price 0.9282 ,i

put the stop loss 0,9289 . then i try to close it at 0.9278 , ''off quotes'' message

shown. i try again and again to close ,but it failed. then the price hit my stop loss, even then the order not closed itself. my order active now with unexpected loss .

this is the 3rd time i faced this kind of situation .this is not good for one of the world best ecn broker.

in their website ,they offer'' fast execution '' . but, if this happen again and again ,how do we scalp? how do we make profit?

a trader loss only with their mistakes...not this kind......

 John Nuvas from Basrah. Trading account #4XXXX6
Monday, August 11, 2014

In fact exness has a good trading conditions . Sure I 'll never deny that they have some disadvantages in comparing with other broker-companies . For example , they don 't suggest social trading, but to my mind it became an ordinary service in many companies . Also I suppose that it would be better to develope a trading with different shares , indexes and sure to evolve the list of cfds contracts . I think every seriouse forex broker should provide with these points . I would prefer that exness expand their client's officies , since as for me it also very important if we are talking about a seriouse company .

Now I 'll talk about trading . As I have told above , in exness quite good conditions . I use scalping on Mini account and also use medium-term trade on another account . So I 've tested scalping during 2 weeks and I found that there 're few requotes and the execution speed is quite well , but what I didn 't like absolutely is that there 're technical failures on server (real 4) .Yes , it 's not a very critical , but when you can 't close your profitable orders it 's some kind of madness ! When I face it I was really shocked , because I had never been faced it before and I really didn 't know what should I do to save my profit . I had 2 profitable order : sell USD JPY and buy AUD USD and the size of my profit was 860 dollars .... And also there was an order of XAUUSD with a bad result . I was going to close it . But server was broken down and I couldn 't do it ... So I 've lost near 400 dollars . At that moment I thought that exness is scam or something like that . I called them and they recommended me to make a ticket . Hmm , I didn 't believe that they will back at least my losses ... But they surprised me and canceled an order with loss and brought me apologies and said that it was a technicale error from the side of a contractor. Yes , thanks for it , but my profit from other orders I have lost . ;/ Because according to their rules , they can compensate only your losses . Inspite on this case I had other profitable positions and next week have withdrawed 940 dollars of net profit . I want to say that everything happens with different brokers , but exness one of that few brokers who is honestly corrects their mistakes .

John Nuvas.

 Emil H from Brazil. Trading account #4XXXX2
Wednesday, August 6, 2014

my conclusion is exness have a really good potential for a grow like trading conditions and execution but not the best technical equipment. I have tested my EA on their servers. it looks pretty fine, but I have forced to correct my settings. if there were more modifications, the result will be the slower execution. not the best variant for me. however, if you prefer scalping and you need tight spreads you may use their system to trade.....

instant withdrawal works for small profits, I have checked that. I am still not sure, if there is any point to use electonic payment systems for a bigger amount of withdrawal.. these systems are not so reliable as bank transfer, so in case of the lack of commission, I would prefer wire. I advise them to improve their servers, so they will allow often modifications very quick, and also less maintenance. right now I still use my EA but on VPS already

  daya from tamilnadu,india. Trading account #8XXXX5
Monday, August 4, 2014

finally my order was closed on 4-8-2014 ,at the time 8:15. the exness support team really help me this kind of situation.all things go well with exness now...

  daya from tamilnadu,india. Trading account #8XXXX5
Monday, August 4, 2014

i opened a eur/jpy sell order on 01-08-2014 at 137.78 ,time 12:43:43

.order no :412035. i only put take profit at the price 137.60. when the trade hit that price , not closed itself. i manually try to close again and again. but ''off quotes'' shown everytime.

till now on monday morning i can't able to close that. i already contact their support by email.but problem not solve.............

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