2 reviews of Valutrades are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
This post is in response to the above post from Malik. I represent Valutrades Limited UK FCA regulated broker registration number 586541. We thank Malik for his feedback and want to assure everyone we take all such matters very seriously.
While we will never discuss account specifics in public as Malik mentions his comments relate to the monthly oil Expiry. For each monthly oil expiry Valutrades will amend the underlying oil contract we use for our price. At this time the price will move to account for the new underlying contract and a cash adjustment will be added to the account. The net effect of these two actions means that there is no net charge or change in P&L to the client. Since this is a two step process to change the underlying contract over and then add the cash adjustment the P&L shown will vary as we complete this process but the end result will be no change in P&L to the account.
As Malik notes his observed changes all occurred when the market is closed and we were completing our expiration process. During this time you would not expect any P&L updates as the market is closed and once the market reopens after the expiration the following day all P&L is reflected correctly with no net effect from the expiration.
We believe our process is inline with standard market convention and would invite Malik or anyone else with any further queries to not hesitate to contact our support team at +442031410888 or email@example.com
I tried to use this trader or broker. Valuetrades are totally cheat with there clients. I have to used Oil trading with this trader. First they give me demo account and tell me demo and live are same in spread, swap/rollover charges. But they cheat. I had open Oil trade at the time of oil expiration. I was traded and have 400$ in my margin. As market close my account is ready for swap/rollover charges. My account suddenly shows I have 800$ margin. Then after one hour they found that my trade is going to profit almost 7000$ after rollover/swap charges. They decide to eat this profit. After one hour suddenly my account shows -8000$. It was doing in market close period. When I ask them they said its rollover fee which are not mention. They are cheater away from this trader.
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