67 reviews of RoboForex are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
If you already contacted our Live Support, please specify the date and the ticket number to help us solve the problems you encountered and provide a comprehensive answer.
your welcome bonus 30usd is fake. to get your welcome bonus 30usd we need to deposit at least 10usd as per your customer service department told me , i deposited more than 16usd for get nothing. contact your customer service to clarify as they said i did not pass the anti fraud system verification. what the heck is anti fraud system? they ask me to deposit again 100usd for able to claim the welcome bonus 30usd. without this welcome bonus 30usd, I make some trading and some profit within this few days, now I worry about to withdraw. Because I saw so many bad review here.
Dear Kondrat Yurii,
Kindly follow the instructions are provided in the ticket 870251, so we can refund your funds back to you.
Broker RoboForex does not withdraw funds from the trading account to Clients!
My RoboForex broker account: 7282521
The account has been verified, now they have blocked the output. I can’t even submit a withdrawal request!
Stop orders, due to their execution mechanics may be executed at prices that are different than the ones set in the order. This is especially true at the times when major news events occur.
We recognize however that every such situation should be examined on a case by case basis. We would, therefore, be happy to discuss this situation if you send us a ticket from your Member's Area
Very Very bad broker.
I have been trading the new Zealand
Interest rate yesterday NZDUSD and
GBPNZD. My pending orders were less than 300 and 200 points away from the market price and the market moves something around 2000 points on GBPNZD my order was executed on 1500 points away were there was a market reversal so as to block my account
Same as on the NZDUSD the did the same thing.
So I don't recommend anyone to trade with this broker. NB. It was My first transactions with the broker. And the say " first impression..."
I'm so disappointed coz I make my living out of trading and now I'm robbed of my capital.
Withdrawals take forever to be processed, I'm still waiting for mine to come through I might as well start looking for another broker.
Could you provide your account number? We need to check the information you provided.
I am glad I went for small deposit amounts with this broker. At first I made little losses but the first time I made a profit and tried to withdraw just 10 USD, I was told to wait 10 days. After 13 days, I lodged a complaint with them, to which they responded and gave me an ARN code. I am yet to receive the funds four months on. I suspended my activity with them and my account manager has not even bothered to check back with me the reasons for my dormancy. This means that even the account managers are either not real, or they are just lazy. The base thing is, this company is just not worth anyone's trust.
Dear Masood Hussain.
The funds were transferred to your account 2774725. This info can always be found in the commentary of the balance operation.
Please avoid spreading false and misleading statements about the company.
i am here to dicuss about a broker robofx.My Robofx Account number is 5161813 .. this broker is worst broker i have seen they have eaten my profit and my own investment as well
i deposit 3k and i earned 6k
but now this broker is not giving me not my profit nor my deposit back
.. its been few days now and i am still waiting for withdrawal .. this slugish and dishonnest broker transfered my funds in someone else account and now saying that we cant do anything .. even they dont have any regulation so i can claim my funds back .. i have never seen this kind of bad brokrage .. they have eaten my funds in front of me and now they are just giving me lame excuses .
the thing is i cant do anything i dont know where to go and have my funds back .. i am writing here for other peoples .please do not conduct business with robo forex this broker is scam broker they just want deposit they wont give any withdrawal if you r making money with them
Company does not block Live Accounts with client's funds. Please, provide your account no. here or contact our Live Support and we will check.
Roboforex blocked my cabinet without explanations.
I just can't get inside now and make withdrawal!
Roboforex support team informed me I broke some rules but I still can not understand what exactly.. I just want to take my deposit back! Very frustrating..
Dear Masud Parvez.
As far as we know, you have sent us a ticket concerning the issue on your account, and the situation was solved the very same day (17.08).
We apologize for any inconvenience this issue may have caused for you.
If you still have any questions or concerns, please do not hesitate to address our support team.
Sincerely, manager RoboForex
well i am with roboforex past 4 years never had problem till today . all of my open position was closed .and the statement shows some unreal figure.i do not wanna explain in details it will hurt the company reputation . and it is very much scary .i just expect them to solve the issue asap . already call and and send email to the roboforex support team no replied yet . live support team need be train. it seems they are very bad in math or just do not want to use their brain .i hope i would not need to post one more comment here if i do then this will be hurting the Roboforex.i believe there is some technical issue on their server . and i hope that is true .because if they really did it by them, then i would say they start scamming investors, and i will go for the legal action .
To submit your own Forex Broker review for RoboForex fill the form below. Your review will be checked by a moderator and published on this page.
By submitting a Forex Broker review to EarnForex.com you confirm that you grant us rights to publish and change this review at no cost and without any warranties.Make sure that you are entering a valid email address. A confirmation link will be sent to this email. Reviews posted from a disposable e-mail address (e.g. firstname.lastname@example.org) will not be published. Please submit your normal e-mail address that can be used to contact you.
Please, try to avoid profanity and foul language in the text of your review, or it will be declined from publishing.