259 reviews of Exness are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
I made a deposit 4 days ago using my debit VISA card and deposit are still not appear on my portfolio. I send them 2 Emails and screenshot of pay like proof. The last time they responded was 2 days ago when they said they are still checking status of deposit?!
Re-thinkig whether to open an account or not
Well, this broker only provides one type of platform with them, which is the MT4 platform; they do not develop their own platform, i.e., web-based platform, which is mostly available on other brokers.
I think the minimum deposit of $2000 is too much for the classic account, we have to spend more in order to enjoy the lower spread. Moreover, there is no swap-free account available and saw many bad reviews on the deposit/withdrawal. Overall for me, it is an average broker with limited services for now.
All is well with this broker until you want to withdraw money thats when you realise its a bad broker. They start giving excuses like your account is not yet verified forgetting they send you an email at the beginning that your account has been verified or start asking you questions as a condition before withdrawing money then after that they send you a code to put to finish withdrawal but no money ever comes to your bank. SCAM STAY AWAY
Scam scam scam.... you can make as much profit as you want. You can never withdraw it. If yoi deposit 300USD and make 700USD you can only withdraw what you deposited amd the rest my friends forget . They will tell you stories. Yes we know now we get what we call refund of what you deposited back. However other brokers let gou withdraw the profits via Netter, paypal etc. Exness will make excusses and tell you. You can not because you did not use that method to depost. What theeeee.... ! The they hit you with boom. You have to wait 3 month do get the profit. Seriously? Exness are expert scammers!
What magic would have happened in between that the same money you cant get now will be accessible in 3 months. Total B*** S****
Run.....
withdraw system very bad and support people specialy in urdu very bad
i think any serous trader or intending traders should heed to this warning. Do not invest your hard earned money in this company, they only exist on website; they are not real. i can only guarantee you that your deposit will be swift but you withdrawals may never happen. Just try them with $50 and withdrwal that maybe a week later, exness will not credit you. they will claim is 3-5 working days that could be a mirage, Run away as fast as you can. i made several withdrawl on 30/8/18/and 31/8/18, i was only paid at random and to my surprise the $100 paid was reversed
Dont go with 3.5 rating , u see any tom di** and harry can register and put review , I hope u get the idea what i m saying, (AT the end i mentioned some really good advice for newbie traders)
Exness broker are very clever so my advice to newbies and medium forex traders is to stay away from Exness as far as u stay away from Hurricane. Mostly brokers make money from Slippages, spreads , commissions, swaps but Exness not only makes money by this but also steals ur money that u wont even recognized what they r doing , I want to show u some conversation between me and Exness customer representative so u wont say that i m bluffing , I m serious
Now see what actually happened i was trading on friday and then market was closed but my trades was on and i was -40$(minus 40$) when market closed and
my trades price shows 0.96228 (USDCHF) at my Mt4 platform while market closed at 0.96189 so it never went to 0.96228 and it was coming from down (it was at 0.96288 about 5 hours ago) so u can see the difference of 39pips and i have 5 trades going so if u divide 5 with 39 pips , u realize how much money they were stealing from me and i would not have noticed this if the market was not closed, and representative is telling me that market was closed so my tab was not updated, that was hillarious joke ( coz i was trading on ECN a/c which they claim is linked with interbank and 5 hours ago price was at 0.96288)
read this chat
Rashid Hashmi
i send u screen shot so look price is 0.96228 which was actually the price 20 candles ago (or 5 hours ago)
and u r telling me my tab is not updated in 5 hours
Hassan Waqas
Wait for a while, please.
Rashid Hashmi
i dont think u can answer this question , pls let me talk to ur manager?
Hassan Waqas
Would you be so kind as to tell me your account number?
Rashid Hashmi
Hassan Waqas
Would you be so kind as to tell me your phone password?
Rashid Hashmi
Hassan Waqas
Thank you for the information provided.
Wait for a while, please.
I am forwarding your issue to our specialists kindly wait we will inform you via email regarding your order issue
Rashid Hashmi
i dont wanna do anything with ur specialst , i wanna talk to ur manager
and its not an issue , its a rip off
Hassan Waqas
Sir as I have informed you specialists will check your issue and will update you accordingly via email for now you have to wait.
Rashid Hashmi
ok i need to give very huge and special review to exness that how they will rip u off
Hassan Waqas
Sir our specialists will check your issue and will inform you accordingly, if there is any issue from our side then we will compensate you
Is there any other question I can assist you with?
Rashid Hashmi
this is what i caught , what about other time , u see try to understand when someone is trading ,he is thinking to go long or short , how much he trade, no one is thinking to keep an eye on price where he bet
how come my tab is not udated , there is no answer for this except that someone is stealing from u
Hassan Waqas
Sir if you face any issue regarding your orders then you can contact us anytime we are here to help you
Yes sir that is why I am forwarding your issue to our specialists they check your issue in detail and will let you know regarding your issue via email
Rashid Hashmi
yes i know and i came to u and u r telling me that my tab is not updated , how can i accept this answer while price was there (0.96228) 5 hours ago
and the thing is with ECN account ur trading direct with market which i m not
Hassan Waqas
Yes sir that is why I am forwarding your issue to our specialists they check your issue in detail and will let you know regarding your issue via email
Yes sir you are right in ECN account clients are directly connected to inter bank means clients receives quotes directly from liquidity providers
Rashid Hashmi
because my trades r not even updating after 5 hours
what proof u can provide me that i m connected diect to interbank?
Rashid Hashmi
do u have any no for complaints?
Hassan Waqas
Sir there is no complaint number you will be informed via email regarding your issue as soon as possible
U see what i mean , trading people think that it is there fault they r trading wrong but they r not fully aware of worst broker (Exness)
ADVICE:
always check prices with other markets as (investing.com ,Bloomberg)
take screenshot or snapshot when u put trade and when u close
always do ur own calculations on trades never trust brokers
watch slippages carefully
Dear Md Safayet Hossain,
If it is possible, please send me your account number and details of your trades in order to review your case to forums@exness.com
Exness is the scam broker. It really true and proved.
I working with Exness long time and I lost all money when I back again & again.
Last experience I trying to explain with details.
Last 17.04.2017- I deposited $300 (USD) in Exness Mini Real account. and at the same time deposit with others Broker (Alpari and TradersWay) Demo account $300 (USD).
And, setup my own (EA) in my VPS Server with 3 of Trading account like Exness, TradersWay and Alpari. then start my profitable Expert Advisor (EA). after 12 hours I lost all money with "Exness" broker.
But, Alpari and TradersWay !!!
Still working with the deposited money $300 (USD) from 17.04.2017. and till now 28.04.2017 it made profit for me Alpari $304 (USD). So, my total Balance & Equity right now $604 (USD).
And, TradersWay made profit for me $368 (USD). So, my total Balance & Equity right now $668 (USD).
How is it possible?
I have specific proof document with all screenshot. I can show all screenshot.
So, Why I can't tell everyone it scam? It really scam broker.
Dear Tahmina Begum,
thank you for your message.
I would like to hear more details on the spread issue to further assist you.
You may post the relevant information here or contact me personally at georgii.bartenev@exness.com.
Looking forward to hearing from you.
scam broker, they are scamming by spread fully
Dear hassan,
thank you for your kind feedback!
If you need any help, just let me know!
A very good broker.I like the withdraw method.The withdraw is instant.Just 2 sec time to withdraw money with concern payment method.The reliable broker
Hello, Diogo
Thank you for your review.
I regret to hear that you are disappointed with our services.
Nevertheless, let me cover the points raised in your review one by one.
First of all, to verify a document we usually ask to wait for as much as 24 hours. If the document is accepted, the client can see a green tick next to the document in their personal area. If it is rejected, the client can see a red cross and a polite request to try again. If the client places the cursor on the 'try again' notice in the Settings of the personal area (I am sure the wording of the notice is different, but it means 'try uploading again'), they will see the rejection reason. I would like to point out that there is always a solid reason as to why a particular document is not accepted and this reason is always acceessible to the client.
As the verification took more than 24 hours, I will have to find out the reason. For that, please tell me your account number.
Moreover, if the client needs to expedite the verification, they can contact technical support staff. At the client's request the document will be checked straightaway.
Apart from it, we do not send notifications to clients‘ e-mail boxes, because whether the document has been accepted or not can always be checked in the personal area. The reason of rejection can also be found there. However, I will explain the wish to be notified by e-mail to the responsible member of staff for further consideration. Thank you for the advice.
Secondly, I would be happy to know what was 'not excellent' while you were testing our conditions at a demo account. If something needs to be clarified, I will try to clarify it as far as I can.
Moreover, as far as the real account trading is concerned, I must say that the spread may widen depending on market conditions as it is floating. Usually, the spread moderately increases before and right after news releases, at the trading sessions opening, before the market closure, and after its opening.
If that is applicable to your trading strategy, I may advise that you should try using fixed spread currency pairs to avoid wider spreads influencing your trading.
Apart from that, there are extremely rare cases when orders are executed at non-market prices. If that is the case, please rest assured necessary measures will be taken. Therefore, I would appreciate if you could provide your account number and orders' numbers here or to me personally at georgii.bartenev@exness.com. We will check if the execution was correct.
I am looking forward to your reply.
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Please since I've with Exness, all the way from Ghana back to Nigeria they've been excellent with me. Where all these negativity are coming from is really strange to me. No US traders are welcome is stated clearly.