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US traders Interest rate on funds Bonus offers Trading contests Free education Personal manager Trading by telephone MAM accounts Segregated accounts Affiliate program Islamic accounts available Requires sending documents via postal mail| 3.3/10 (55 qualified reviews) | |
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| Company | Trading Point of Financial Instruments Ltd. |
| Founded in | 2009 |
| Online since | 2012 |
| Offices in | Cyprus |
| Payment options | Show payment optionsHide |
| Demo platforms |
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| Account currencies | Show account currenciesHide |
| Currency pairs | Show currency pairsHide |
| Regulated by | BaFin, 124161 CNMV (Spain), 2010157773 CySEC, 120/10 FSA (UK), 538324 |
| Website available in | Show website languagesHide |
| Support available in | Show support languagesHide |
| Support methods | Callback Live chat Phone |
| Trading server time zone | GMT+2 |
| Conditions for VIP traders | Coming soon. |
| Minimum account size | $5 | ||||||||
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| Minimum position size | 0.0001 lot | ||||||||
| Spread type | Variable | ||||||||
| Typical spread on EUR/USD, pips | 1.8 | ||||||||
| Minimum spread on EUR/USD, pips | 1 | ||||||||
| Scalping | Allowed | ||||||||
| Expert advisors | Allowed | ||||||||
| Trading instruments |
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| Trading platforms | MetaTrader 4 MirrorTrader |
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| Digits after the dot in quotes | 5 | ||||||||
| Margin call level | 50% | ||||||||
| Stop-out level | 20% | ||||||||
| Minimum distance to stop/limit orders, pips | 4 | ||||||||
| Number of currency pairs (of which exotic) | 54 (20) |
Hedging Overnight interest rates (swaps) Trailing stop Pending orders One-click trading Mobile trading Browser-based platform Automated trading| History | ShowMinimize |
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Open demo account with XEMarkets (ex-Trading Point).
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193 reviews of XEMarkets (ex-Trading Point) are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
Its not wise to use trading point as a broker, they spread is very high, if you compare with other broker like hot forex which offer low spread.
Compare yourself as 14 May 2013 11:12 PM (malaysian time)
Xe market
EUR/USD 1.9
USH/jpy 2.5
Hotforex
EUR/USD 0.4
USD/JPY 0.4
Since few weeks, I unable to access my account via MT4, I contact Angelica, she was rude and ended my online chat, my issue is not resolved for about few weeks now
Dear Dung,
We would like to bring to your attention that a lot of clients you introduced to XEMarkets have failed to use the affiliate tracking link and as result your clients were not automatically classified under you in the affiliate program.
You have been asked by our affiliate manager to contact your clients and inform them to contact their account manager and ask for their account to be moved under you as an affiliate.
However, there were some clients that, as per the rules for all affiliates, could not be moved under your affiliate account as they belong to another affiliates/IB’s or campaigns
.
The above is a summary of the numerous explanations which have been given to you. It is absolutely clear that a client cannot be assigned to an IB /affiliate when he belongs to a different IB/Affiliate or campaign already. It is simply unethical and unfair for any IB/affiliate to have clients removed from his account and moved to a new IB/Affiliate account.
Thank you,
Carol P. – Official Representative of XEMarkets (Trading Point of Financial Instruments Ltd).
Trading Point of Financial Instruments Ltd
i want to complaint about a Forex Broker ScaM!
trading-point.com
My Xemarkets Account Number
83384
Inam ul Haq
My LibertyReserve Account Number
U5317681
Inam ul Haq
They are saying i m using 3rd party deposit. i have attach screenshot of my gmail account also of xemarkets and LibertyReserve.
i was deposit 100$ to xemarkets and i start trading i got 108$ Profit when i withdraw 208$ on 8th May than they send me only 100$ on 13th May by saying that i m using third party deposit... Please Help Me...I m not using any third party deposit Payment System you can see i have attach my screenshot with Red Highlighted Xemarkets Account Name & LibertyReserve Account Name are same See Below...
farhanulhaq5@gmail.com
Inam ul Haq
Dear Farhan ul Haq,
We would like to bring to your attention that after further investigation we can conclude that from the screen shot of your Liberty Reserve account, we were not able to cross match the information with the name registered with your XEMarkets account. As such, the payment is categorized as a third party payment, and XEMarkets has returned back all your funds regardless of losses/profits incurred.
Thank you
Carol P. – Official Representative of XEMarkets (Trading Point of Financial Instruments Ltd).
They are not processing my withdraw to LibertyReserve...How many time they required???? still pending from 8th May... anyone knows???
Dear Daniel,
Kindly note that you have been notified by an official email on the 25th of April in regards to your
affected trading activities and as such XEMarkets has corrected the issue and have reimbursed your
losses on the 30th of April.
After receiving all the confirmation and cooperation from our side, I don’t see a reason behind
posting incorrect information especially when everything was corrected and your money was sent to
you.
For any further inquiries please do not hesitate to contact your account manager.
Thank you
Carol P. – Official Representative of XEMarkets (Trading Point of Financial Instruments Ltd).
My partner introduced customers to Xemarkets, I have worked with many brokers, so I do not doubt.
After their introduction to a lot of customers, fraud Xemarkets had initially they cut a lot of commissions from customers,will have a lot of accounts opened under the management of non-IB, then they are not as bold as commissions paid to IB, I had to talk a lot with their support is Matthew Lawrence, he tried every way to deny commission for IB. after checking I see a lot of fraudulent client account,If you intend to open an account should be careful to work with this broker.
Dear Daniel
You have left a claim on Earn Forex below without sharing your full MT4 ID.
We will be waiting for your follow up with your MT4 ID to take action and transparently present the full data of your claims.
Thank you
Carol P. - Official Representative XEMarkets - Trading Point of Financial Instruments Ltd.
Trading Point Steals money, USD 14.15 is missing from account,
below are the account statement,
Account Statement
http://www.navalstone.com/uncategorized/trading-point-scam-13-56usd-missing-from-account/
Balance
http://www.navalstone.com/wp-content/uploads/2013/04/xe-cheat.jpg
So this the calculation
(positive digit represent deposit, bonus and trading profit; negative digit represent loss)
46
43.94
2.06
1.29
0.1
1.33
25
23.67
10.06
-0.88
1.29
1.37
0.04
1.52
1.85
11.66
1.09
-20.91
7.32
9.94
-16
-70
-71
1.73
6.35
-3.89
-5.4
11.53
0.48
2.4
-0.54
-6.11
-3.79
-12.91
45
144.3
5.7
2.4
0.18
2.9
8.1
300
-4.32
-0.78
1.72
1.15
2.3
-4.84
-13.63
7.58
10.68
17.29
-15.14
-17.66
-2.32
-14.59
= (account history - balance /equity
476.61 - 462.46
= 14.15 usd
i have been waiting for week yet xe market failed to resolve my issue.
There are always problems with trading point. Worst charting. missing candlestick causes difficulty to check on former support and resistance.
Dear Shariful Haque,
Kindly note that during extreme market conditions drastic and unexpected price fluctuations may occur that can cause spikes. As a pertinent result, you may experience fictive price quotes during such periods. We would like to inform you that our best aim is to take immediate action and rectify such cases and provide you with the correct market prices at all times. Should any spikes occur, our Back Office will handle all trading accounts that may have been affected and notify clients within 24 hours following the occurrence.
In regards to your case, you have been notified on the 5th of March that your account is under investigation due to the fact that your order was placed on an off market price. Kindly note that you were trading during major news release about Non-Farm Payrolls thus price fluctuations are expected. As such we have adjusted your ticket and informed you of the changes. Please note that you have earned a profit of 2392 USD from your transaction.
It is unfair to be calling a regulated broker a "scammer" and accusing us of not being responsive. We have informed you directly of the situation and you have received full support from your account manager.
Thank you
Carol P. – Official Representative of XEMarkets (Trading Point of Financial Instruments Ltd).
Xemarkets-Totally scammer. on 5ht April I place two orders in Gold and cloed that order with profit. But an hour later I found that Xem changed my account history. They changed my price from 1566.14 to 1565.78 which cost me almost $72. In my secong order which I was having profit of $1662 was totally deleted. I"ve all the snapshot. I"ve contacted with them regarding this matter but they replied me that they will no longer response about this matter anymore. Oh another thing recently I found that they also changing Buy stop/Sell stop prices. After execution sometimes you wont get the price you put as buy/sell stop. Guyz those who are with this broker be aware and if possible withdraw all your money from here.
Reragds,
Shariful (ID: 2132195)
These are the new thieves in town. if you like your money you better run and keep running from this broker.I have accounts with them with a scalping EA. You should see the expert log: reqoutes upon reqoutes, slippages and Invalid stops. My friends using the same setting are getting by far a better results.This broker is certainly something else.
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Dear Joshua,
I have checked with our chat logs and it seems our support team has provided you with details on how to login using the correct server.
We would like to bring to your attention that the reason behind your inability to login to your account via MT4 is because you were choosing the wrong server.
According to our chat logs you have been fully serviced by our team in a very professional manner and posting false information does not help other users.
Kindly refer to the instructions that our team has provided you with in order to be able to login to your account.
Thank you
Carol P. – Official Representative of XEMarkets (Trading Point of Financial Instruments Ltd).