Financial Commission says, “a thin market” occurred, to backed, Exness broker, that applied, 289 pips, as “widespread,” for a bid opened position, on USDJPY currency pair, to realized losses, with closing figures, out of trade range.
A forex trader account number 188930559, with Exness forex broker, which I manage, had an uncleared, trade execution, for order number 137371491, on a bid opened position 152.702, during, the period of 19:27:08pm, UTC +1 GMT, October 8, 2025 to 21:14:37pm, UTC +1 GMT, October 8, 2025. The trade opened, on a bid position 152.702, went on bearish, to closed, at around 152.496, after, irregularities noticed. Unfortunately, the broker dashboard recorded severally, unrelated closing positions, at different stages of the trade execution, to finally closed, at 152.802($1.97 unrealized loss, yet to be cleared), when trade indicator candlesticks, generated, for the trade period, never extended, to such claimed position(s), by the broker.
Contrary statements, made by both Exness broker support team and financial commission DRC, to defend, quoted, on lodged ticket 13477188 and 15489 says, “the ask(buy) price is not displayed in the trading platform by default” and on lodged ticket 15489 with financial commission, say“the Broker’s trading terminal displays Bid(sell) prices by default,” respectively. The broker also claimed abnormal market, bringing abnormality, to a computerized programmed, for a dashboard, to read differently, from it chart.
According to financial commission, that, it was “extremely widespread,” that, turns, immediate, unrealized loss, which needed, to be cleared, with unrealized profit, as charge. The charge was not fixed, to take a particular, portion of the initial trade profit, as “widespread,” because, it was meant, to countered any profit made, from the trade. From the recorded, trade chart, the trade, been, at 152.482, on bearish, shown, on the trade dashboard, that $2.07(with closing record of 152.807), was unrealized loss, that, was yet, to clear, with unrealized profit. Now, at 152.482, from a bid position 152.702, yield 220 pips count, which yielded, $6.6 on the leverage of 0.03. Which means, 69 more pips, on bearish, will clear off $2.07, to complete, the total charge of $8.67.
So, to show that, the charge was not fixed, that, it was to enabled, the trader, to run at lost, see below, the analysis, from the trade screen recorded chart and dashboard, as the expected, closing records, from the trade chart, different, from the trade closings recorded, on the dashboard, at each level of the trade progression:
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $2.07, at 152.482 trade position.
~Trade chart record at 152.482
Bid Opened position : 152.702
Chart Closed position : 152.482
Chart Pips Difference : 220
Actual loss($) : $6.6
Instead the loss($) : $2.07
~Trade Dashboard record at 152.482
Opened position : 152.702
Closed position : 152.807
Pips Difference : 105
Actual loss($) : $3.15
Instead the loss($) : $2.07
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $1.02, at 152.504 trade position.
~Bid trade chart record at 152.504
Opened position : 152.702
Closed position : 152.504
Pips Difference : 198
Actual loss($) : $5.94
Instead the loss($) : $1.02
~Trade Dashboard record at 152.504
Opened position : 152.702
Closed position : 152.754
Pips Difference : 52
Actual loss($) : $1.56
Instead the loss($) : $1.02
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $1.20, at 152.505 trade position.
~Bid trade chart record at 152.505
Opened position : 152.702
Closed position : 152.505
Pips Difference : 197
Actual loss($) : $5.91
Instead the loss($) : $1.20
~Trade Dashboard record at 152.505
Opened position : 152.702
Closed position : 152.763
Pips Difference : 61
Actual loss($) : $1.83
Instead the loss($) : $1.20
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $1.85 at 152.494 trade position.
~Bid trade chart record at 152.494
Opened position : 152.702
Closed position : 152.494
Pips Difference : 208
Actual loss($) : $6.24
Instead the loss($) : $1.85
~Trade Dashboard record at 152.494
Opened position : 152.702
Closed position : 152.796
Pips Difference : 94
Actual loss($) : $2.82
Instead the loss($) : $1.85
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $1.49 at 152.520 trade position.
~Bid trade chart record at 152.520
Opened position : 152.702
Closed position : 152.520
Pips Difference : 182
Actual loss($) : $5.46
Instead the loss($) : $1.49
~Trade Dashboard record at 152.520
Opened position : 152.702
Closed position : 157.778
Pips Difference : 76
Actual loss($) : $2.28
Instead the loss($) : $1.49
Below calculations, prove, how the dashboard, recorded $2.07, above, as lost. If $6.6 is earned by 220 pips count(that is, $6.6=220pips). Then, $2.07, will earned($2.07/$6.6 X220pips) 69 pips. If trade leverage use is 0.03, then 69pips will yield(69X$0.03) $2.07. This actually prove that, the trade move bearish for a bid.
It is outrageous to realized, that, low liquidity, will caused extremely widespread, that will have closing position figures, outside of the trade positions movement. This act is not good for traders, as they will loose at that moment. I noticed such act on October 07, 2025, which repeated itself again.
A forex trader account number 188930559, with Exness forex broker, which I manage, had an uncleared, trade execution, for order number 137371491, on a bid opened position 152.702, during, the period of 19:27:08pm, UTC +1 GMT, October 8, 2025 to 21:14:37pm, UTC +1 GMT, October 8, 2025. The trade opened, on a bid position 152.702, went on bearish, to closed, at around 152.496, after, irregularities noticed. Unfortunately, the broker dashboard recorded severally, unrelated closing positions, at different stages of the trade execution, to finally closed, at 152.802($1.97 unrealized loss, yet to be cleared), when trade indicator candlesticks, generated, for the trade period, never extended, to such claimed position(s), by the broker.
Contrary statements, made by both Exness broker support team and financial commission DRC, to defend, quoted, on lodged ticket 13477188 and 15489 says, “the ask(buy) price is not displayed in the trading platform by default” and on lodged ticket 15489 with financial commission, say“the Broker’s trading terminal displays Bid(sell) prices by default,” respectively. The broker also claimed abnormal market, bringing abnormality, to a computerized programmed, for a dashboard, to read differently, from it chart.
According to financial commission, that, it was “extremely widespread,” that, turns, immediate, unrealized loss, which needed, to be cleared, with unrealized profit, as charge. The charge was not fixed, to take a particular, portion of the initial trade profit, as “widespread,” because, it was meant, to countered any profit made, from the trade. From the recorded, trade chart, the trade, been, at 152.482, on bearish, shown, on the trade dashboard, that $2.07(with closing record of 152.807), was unrealized loss, that, was yet, to clear, with unrealized profit. Now, at 152.482, from a bid position 152.702, yield 220 pips count, which yielded, $6.6 on the leverage of 0.03. Which means, 69 more pips, on bearish, will clear off $2.07, to complete, the total charge of $8.67.
So, to show that, the charge was not fixed, that, it was to enabled, the trader, to run at lost, see below, the analysis, from the trade screen recorded chart and dashboard, as the expected, closing records, from the trade chart, different, from the trade closings recorded, on the dashboard, at each level of the trade progression:
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $2.07, at 152.482 trade position.
~Trade chart record at 152.482
Bid Opened position : 152.702
Chart Closed position : 152.482
Chart Pips Difference : 220
Actual loss($) : $6.6
Instead the loss($) : $2.07
~Trade Dashboard record at 152.482
Opened position : 152.702
Closed position : 152.807
Pips Difference : 105
Actual loss($) : $3.15
Instead the loss($) : $2.07
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $1.02, at 152.504 trade position.
~Bid trade chart record at 152.504
Opened position : 152.702
Closed position : 152.504
Pips Difference : 198
Actual loss($) : $5.94
Instead the loss($) : $1.02
~Trade Dashboard record at 152.504
Opened position : 152.702
Closed position : 152.754
Pips Difference : 52
Actual loss($) : $1.56
Instead the loss($) : $1.02
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $1.20, at 152.505 trade position.
~Bid trade chart record at 152.505
Opened position : 152.702
Closed position : 152.505
Pips Difference : 197
Actual loss($) : $5.91
Instead the loss($) : $1.20
~Trade Dashboard record at 152.505
Opened position : 152.702
Closed position : 152.763
Pips Difference : 61
Actual loss($) : $1.83
Instead the loss($) : $1.20
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $1.85 at 152.494 trade position.
~Bid trade chart record at 152.494
Opened position : 152.702
Closed position : 152.494
Pips Difference : 208
Actual loss($) : $6.24
Instead the loss($) : $1.85
~Trade Dashboard record at 152.494
Opened position : 152.702
Closed position : 152.796
Pips Difference : 94
Actual loss($) : $2.82
Instead the loss($) : $1.85
•The opened bid trade position 152.702, was claimed, to be loosing, on the trade dashboard $1.49 at 152.520 trade position.
~Bid trade chart record at 152.520
Opened position : 152.702
Closed position : 152.520
Pips Difference : 182
Actual loss($) : $5.46
Instead the loss($) : $1.49
~Trade Dashboard record at 152.520
Opened position : 152.702
Closed position : 157.778
Pips Difference : 76
Actual loss($) : $2.28
Instead the loss($) : $1.49
Below calculations, prove, how the dashboard, recorded $2.07, above, as lost. If $6.6 is earned by 220 pips count(that is, $6.6=220pips). Then, $2.07, will earned($2.07/$6.6 X220pips) 69 pips. If trade leverage use is 0.03, then 69pips will yield(69X$0.03) $2.07. This actually prove that, the trade move bearish for a bid.
It is outrageous to realized, that, low liquidity, will caused extremely widespread, that will have closing position figures, outside of the trade positions movement. This act is not good for traders, as they will loose at that moment. I noticed such act on October 07, 2025, which repeated itself again.
