4.9/10
(98 qualified reviews)
US Traders
  • Interest rate on funds
  • Bonus offers
  • Free education
  • Personal manager
  • Trading by telephone
  • Segregated accounts
  • Affiliate program
  • Islamic accounts available
  • Requires sending documents via postal mail
  • Company Trading Point of Financial Instruments Ltd.
  • Founded in 2009
  • Online since 2012
  • Offices in
    • Australia
    • Cyprus
    • Greece
    • Hungary
  • Payment options
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  • Demo platforms
    • MetaTrader 4
    • MetaTrader 5
  • Account currencies
    Show account currencies Hide account currencies
  • Currency pairs
    Show currency pairs Hide currency pairs
  • Regulated by
    Show regulation Hide regulation
  • Website available in
    Show website languages Hide website languages
  • Support available in
    Show support languages Hide support languages
  • Support methods
    • Callback
    • Email
    • Live chat
    • Phone
  • Trading server time zone GMT+2
  • Conditions for VIP traders Coming soon.
  • Hedging
  • Overnight interest rates (swaps)
  • Trailing stop
  • Pending orders
  • One-click trading
  • Mobile trading
  • Automated trading
  • Minimum account size $5
  • Minimum position size 0.01 lot
  • Spread type Variable
  • Typical spread on EUR/USD, pips 1.8
  • Minimum spread on EUR/USD, pips 1
  • Scalping Allowed
  • Expert advisors Allowed
  • Trading instruments
    • Forex1:888
    • Gold & silver1:888
    • CFD1:100
    • Oil1:100
  • Trading platforms
    • MetaTrader 4
    • MetaTrader 5
  • Digits after dot 5
  • Margin call level 50%
  • Stop-out level 20%
  • Minimum distance to stop/limit orders, pips 4
  • Number of currency pairs (of which exotic) 59 (20)
  • History
    Show history Hide history
  • Hedging
  • Overnight interest rates (swaps)
  • Trailing stop
  • Pending orders
  • One-click trading
  • Mobile trading
  • Automated trading
  • Minimum account size $5
  • Minimum position size 0.01 lot
  • Spread type Variable
  • Typical spread on EUR/USD, pips 1.8
  • Minimum spread on EUR/USD, pips 1
  • Scalping Allowed
  • Expert advisors Allowed
  • Trading instruments
    • Forex1:888
    • Gold & silver1:888
    • CFD1:100
    • Oil1:100
    • Cryptocurrencies1:3
  • Trading platforms
    • MetaTrader 4
    • MetaTrader 5
  • Digits after dot 5
  • Margin call level 50%
  • Stop-out level 20%
  • Minimum distance to stop/limit orders, pips 4
  • Number of currency pairs (of which exotic) 59 (20)
  • History
    Show history Hide history
  • Hedging
  • Trailing stop
  • Pending orders
  • One-click trading
  • Mobile trading
  • Automated trading
  • Minimum account size $5
  • Minimum position size 0.01 lot
  • Spread type Variable
  • Typical spread on EUR/USD, pips 1.8
  • Minimum spread on EUR/USD, pips 1
  • Scalping Allowed
  • Expert advisors Allowed
  • Trading instruments
    • Forex1:888
    • Gold & silver1:888
    • CFD1:100
    • Oil1:100
  • Trading platforms
    • MetaTrader 4
  • Digits after dot 5
  • Margin call level 50%
  • Stop-out level 20%
  • Minimum distance to stop/limit orders, pips 4
  • Number of currency pairs (of which exotic) 59 (20)
  • History
    Show history Hide history
  • Hedging
  • Overnight interest rates (swaps)
  • Trailing stop
  • Pending orders
  • One-click trading
  • Mobile trading
  • Automated trading
  • Minimum account size $100
  • Minimum position size 0.01 lot
  • Spread type Variable
  • Typical spread on EUR/USD, pips 0.2
  • Minimum spread on EUR/USD, pips 0
  • Commission (one-way) per 1 std. lot $3.50
  • Scalping Allowed
  • Expert advisors Allowed
  • Trading instruments
    • Forex1:500
    • Cryptocurrencies1:3
  • Trading platforms
    • MetaTrader 4
    • MetaTrader 5
  • Digits after dot 4
  • Number of currency pairs 56
  • History
    Show history Hide history
View contract specifications

Reviews

259 reviews of XM.COM are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.

, Russia.

Evgeny Rozhkov from Russia. Trading account #2XXXXX1

Friday, July 26, 2013

I lost my money with this broker. Coz this broker don't give to open the profit positions. They did open my orders after 5-8 minuts. This is crazy trading. Everybody don't trade with this broker NEWER. XEMARKETS IS FRAUD BROKER!

In continuation of my post....

I did explain with XM Broker. Thank to Valentin Kostin. He was my personal manager. He did help me in my case. Broker admitted his mistake and returned me the money that was seemingly lost.

, Kenya.

Traders be aware of this company, the pose yo be good but eventually they are stealing from clients. I had pending buy order on Friday then market opened on a gap, they simply didn't execute my order because they were soo sure its a winning order and I will have over $120 profit from that particular order, it was at 155.230 and yet market opened at 155.900+ on gbpjpy, when I asked them, they told me orders are processed at first come first served basis FCFS, I asked them why then order at 155.230 was not executed yet comes first before 155.90, they simply never bothered to reply!!! I had trust with this company but am requesting for help to get compensated. for the money I lost after they closed orders that were supposed to be hedged at a loss.

, INDIA.

XE Markets is one of the best broker in the world. customer friendly.I have been with XM for about 15 months.There services are excellent & there are Mr Jeet Singh who guide me in my mother language Hindi. Ten star from my side.

Thank You Jeet Sir for your nice support.

, Cyprus.

Dear Rozay,

We would like to inform you that XM clients who have deposited funds into their trading accounts via Webmoney only have the option to withdraw funds from their trading accounts through other methods.

Fund withdrawals from your Trading Account(s) are possible through any of our payments methods, except for Webmoney.

Deposits processed via Webmoney remain unaffected, and clients using this payment method are entitled to withdraw their funds via other methods at any time.

Thank you

Carol P. – Official Representative of XM (Trading Point of Financial Instruments Ltd).

, Nigeria.

XM.com are not straightforward, be careful, if you deposit through webmoney, your money is gone. they accept deposits from webmoney but no withdrawals, so if you dont have dorm, or dont have access to neteller e.t.c, your money is gone.

, Russia.

I lost my money with this broker. Coz this broker don't give to open the profit positions. They did open my orders after 5-8 minuts. This is crazy trading. Everybody don't trade with this broker NEWER. XEMARKETS IS FRAUD BROKER!

, Singapore.

I have been with XM for about 3 months. I don't know whatsup with these 1 star reviews, seems like its more on withdrawal issues. Can't really comment on that since I have not yet withdraw any money.

Normally from forums I read that brokers that offer bonuses are scams but still I decide to give it a try since XM offers MT4 platform. The bonus is in a form of "credit" which will increase your total equity. You are not allowed to withdraw this credit, however I believe you can lose the credit in a trade which is still a good deal.

This is my 3rd broker through my trading journey of 4 years. Initially I was worried since XM is operating from Cyprus but I have not encounter any problems with them so far (3 months only). I have open more than 100+ trades in MT4 and never get any requotes or error message.

The best part I feel is that the account manager actually call you up and talk, I mean it is really a very good service honestly which not many brokers offer.

My review may not be strong since at the date of this writing I am only with XM for 3 months but all I can say is I am satisfied. If shit happens...(touch wood) I will definitely update my review.

, Lahore Pakistan.

The dealing of Mr.Jeet Singh (the representative of XM Markets) is very excellent helping,speaks Punjabi. Leverage ,bonus are good.However I could say about withdrawal which I have not still made."Trading Central" Report should be provided to clients.

, Poland.

1. Fast deposits and withdrawals

2. Very good support in native language

3. Multiple accounts choices - strongly recommend their micro account for strategy testing

4. Multiple leverage choices suits various strategy needs

5. Good bonus deposit programme

6. Regulated

I do strongly recommend the broker

, Limassol, Cyprus.

Dear Yuri,

You have left a claim on Earn Forex below without sharing your full MT4 ID.

We will be waiting for your follow up with your MT4 ID to take action and transparently present the full data of your claims.

Thank you

Carol P. – Official Representative of XM (Trading Point of Financial Instruments Ltd).

, Palestine.

xemarkets is one of the best brokers , , deposite &withdraw is very easy , execution is very fast almost 3 sec , my account manager Mr mestapha is very helpful .

I am tradeing with xemarkets for more than a year and I am in profit and have no problems with them at all.

, Italy.

A very wonderful broker, customer friendly and speedy!! Five stars!!

, Cyprus.

Dear Mr. olatunji ibrahim,

We would like to clarify to our valued clients and associates that the fine of EUR10k recently imposed on the company by the Cyprus Securities and Exchange Commission, for the first time, relates to a single client case back 3 years ago.

In particular, according to the Commission, the Company did not comply fully with the KYC/AML procedures in a specific client case. It's worth mentioning that the specific omissions did not affect in any way the client's experience and satisfaction with the Company.

The particularly small size of the fine proves that the specific procedural omissions by the Company back in 2010 are not significant.

We would like to reassure our clients that the Company is very sensitive about its fiduciary responsibility to safeguard clients' funds and fully adheres to all regulatory obligations.

Thank you,

Carol P. – Official Representative of XEMarkets (Trading Point of Financial Instruments Ltd).

, Russia.

Refuse to withdraw money. I have lost more than $1000.

, nigeria.

Becareful, xemarkets got slap for irregularities. CySEC Bares Its Teeth: Trading Point Fined €5,000 For Infringement of ClientFunds Regulations June

21

2013.

The best interests of customers is one aspect that is very much atthe forefront of the agendas of regulatory authorities around the world at the moment, and the protection of deposited funds which are held by FX companies is no exception.

Today, Cypriot regulator CySEC has announced that it has imposed a €5,000 administrative penalty on Trading Point of Financial Instruments Ltd for a transgression of Article 18 of the Investment Services, Activities and Related Markets Law of 2007 and an infringement of Directive DI144-2007-01 of CySEC’s licensing conditions.

These offences related in particular to Trading Point’s failure to comply with the organizational requirements of the law to make sufficient provisions to protect and indemnify client funds whilst in the custody of the company. CySEC also cited that there were irregularities in the firm’s attention to the Anti Money Laundering (AML) procedure.

In other regions, there have been similar cases this year with regard to the regulators indicating a need to tighten the rules relating to the funds held by FX brokers which are deposited by clients for the purposes of funding trading accounts.

Examples of this focus on an international scale have been evident in Britain’s FSA (now FCA) having implemented a very detailed Client Asset (CASS) procedure backed up by the conducting of regular inspections, XCap having fallen foulof that two weeks ago, and last October’s considerations by Australia’s ASIC to increase the minimum requirement for capital adequacy.

ASIC then continued along these lines and made use of its installation of the First Derivatives Delta Stream surveillance system to unearth irregularities in City Index’s procedure for handling of client funds.

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