1.0/10
(3 qualified reviews)
US Traders
  • Interest rate on funds
  • Bonus offers
  • Trading contests
  • Free education
  • Personal manager
  • Trading by telephone
  • PAMM accounts
  • LAMM accounts
  • MAM accounts
  • Segregated accounts
  • Managed accounts
  • Affiliate program
  • Islamic accounts available
  • Company StoxMarket
  • Founded in 2013
  • Online since 2014
  • Offices in
    • Russian Federation
    • United Kingdom
  • Payment options
    • CashU
    • Credit/debit cards
    • QIWI
    • WebMoney
    • Wire transfer
  • Demo platforms
    • MetaTrader 4
    • WebTrader
  • Account currencies
    • Euro
    • United States dollar
  • Website available in
    • Arabic
    • English
    • Italian
    • Russian
  • Support available in
    • Arabic
    • English
    • French
    • Italian
    • Russian
  • Support methods
    Show support methods Hide support methods
  • Trading server time zone GMT
  • VPS for traders Free
  • Hedging
  • Overnight interest rates (swaps)
  • Trailing stop
  • Pending orders
  • One-click trading
  • Browser-based platform
  • Minimum account size $1,000
  • Maximum account size $4,999
  • Minimum position size 0.01 lot
  • Spread type Variable
  • Typical spread on EUR/USD, pips 3
  • Minimum spread on EUR/USD, pips 3
  • Scalping Allowed
  • Expert advisors Allowed
  • Trading instruments
    • Forex1:500
  • Trading platforms
    • MetaTrader 4
    • Mobile Trading Platform
    • WebTrader
  • Digits after dot 4
  • Margin call level 100%
  • Stop-out level 20%
  • Number of currency pairs (of which exotic) 89 (20)
  • Overnight interest rates (swaps)
  • Pending orders
  • One-click trading
  • Browser-based platform
  • Minimum account size $20,000
  • Minimum position size 0.1 lot
  • Spread type Variable
  • Typical spread on EUR/USD, pips 1
  • Minimum spread on EUR/USD, pips 1
  • Scalping Allowed
  • Expert advisors Allowed
  • Trading instruments
    • Forex1:200
  • Trading platforms
    • MetaTrader 4
    • Mobile Trader (SerSart)
    • Web Trading
  • Digits after dot 4
  • Margin call level 100%
  • Stop-out level 20%
  • Number of currency pairs (of which exotic) 89 (20)
  • Overnight interest rates (swaps)
  • Mobile trading
  • Minimum account size $5,000
  • Maximum account size $19,999
  • Minimum position size 0.01 lot
  • Spread type Variable
  • Typical spread on EUR/USD, pips 1
  • Minimum spread on EUR/USD, pips 1
  • Scalping Allowed
  • Expert advisors Allowed
  • Trading instruments
    • Forex1:500
  • Trading platforms
    • MetaTrader 4
    • Web Trading
    • MobileTrader
  • Digits after dot 4
  • Margin call level 100%
  • Stop-out level 20%
  • Number of currency pairs (of which exotic) 89 (20)
View contract specifications

Reviews

1 review of StoxMarket is presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.

, Germany.

Stoxmarket manipulates the Metader !

I had a managed account with Stoxmarket and – with an account of 6200 USD - made a withdrawal request of 3000 USD on Friday,27.01.2017. On Monday 30.01.2017 between 3:31 h PM and 3:36 h PM I looked incredulously at my Metatrader as my account collapsed back to 800 USD.

What happened ? In the above time frame the Nasdaq fell „like a rock“ – and my account account manager made one buy trade after another. The first trade looked like this:

12665828

1/30/2017 3:30:56 PM

Buy

1

NSDQ-MAR17

5156.95000

0

0

1/30/2017 3:32:20 PM

5124.50000

0

0.00

0

-3245.00

In short:

Duration of the trade: 1 min24 sec

Loss: 3245 USD

Looking more closely I recognized after making a test trade that my Metatrader was disabled, Therefore these trades were virtual – for Stoxmarket, but real for me, because my account was reduced by 5400 USD.

I made a research in the internet if this kind of manipulation of the Metatrader ever occured – but could find nothing comparable.

What was the reaction of Stoxmarket ?

a) My account manager, Adrian Clive, told me that after his investigation a robot was responsible for these trades but did not propose that I get a refund. (This was before I detected the above manipulation).

b) Support, see e-mails below.

Gesendet: Mittwoch, 01. Februar 2017 um 20:47 Uhr

Von: "Manfred Schall"

An: stoxmarket

Betreff: Fw: Robot

Dear Sirs,

I came to the conclusion that it is completely impossible that a Robot could have made the trades.that brought down my account from over 6000 USD to 808 USD in less than 5 min.

Please send me back the deposit of 3000 USD I send to you.

Kind Regards,

Manfred Schall

Gesendet: Donnerstag, 02. Februar 2017 um 15:53 Uhr

Von: "Manfred Schall"

An: support@stoxmarket.com

Betreff: Aw: Ticket Closed - Fw: Robot

You are criminals who manipulated data. You will hear from me soon when I publish my findings on Forexpeacearmy etc.

Gesendet: Donnerstag, 02. Februar 2017 um 17:04 Uhr

Von: StoxMarket

An: manfred_schall

Betreff: Re: Fw: Robot

Hi Manfred Schall,

Ticket: https://stoxmarket.freshdesk.com/helpdesk/tickets/11060

We can assure you that this matter is being looked into by the appropriate department. You will be contacted with the status at the earliest availability. This has already been marked as an urgent matter. 

Gesendet: Donnerstag, 02. Februar 2017 um 21:45 Uhr

Von: "Manfred Schall"

An: support@stoxmarket.com

Betreff: Aw: Re: Fw: Robot

I need an answer to the following question:

At 15:30 h the Nasdaq was falling like a rock and every spritually sane trader would have made sell trades. Your account manger decided to make buyl trades. Why ?

The only spiritually sane explanation is: because Stoxmarket gained more with buy trades than with sell trades. And this proves also the fact that the trade was not traded with the MT4, e. g. on the market. The result was that Stoxmarket gained my loss of over 5400 USD because my capacity to claim a withdrawal was reduced by that amount.  By contrast had I gained with sell trades 5000 USD my account would have been at 11.000 USD and now I could claim as a payout.

No more e-mail from Stoxmarket.

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