4.7/10
(68 qualified reviews)
US Traders
  • Bonus offers
  • Free education
  • Segregated accounts
  • Company Safecap Investments Limited
  • Founded in 2006
  • Online since 2010
  • Offices in
    • Cyprus
  • Payment options
    • Credit/debit cards
    • WebMoney
    • Wire transfer
  • Demo platforms
    • MetaTrader 4
  • Account currencies
    • Euro
    • Great Britain pound
    • Japanese yen
    • Polish złoty
    • United States dollar
  • Currency pairs
    Show currency pairs Hide currency pairs
  • Regulated by
    • AFM (Netherlands), 0900-5400 540
    • BaFin, 122798
    • CySEC, 092/0
    • FCA (UK), 226647
    • FSA (Denmark), 6729
  • Website available in
    Show website languages Hide website languages
  • Support available in
    Show support languages Hide support languages
  • Support methods
    • Email
    • Live chat
    • Phone
  • Trading server time zone GMT
  • Conditions for VIP traders The Markets.com VIP account holder has unlimited access to his or her own Personal Market Dealer. As part of VIP Package, the VIP account holder receives unlimited access to our News to Mobile Service plus Free FX Signals (SMS).
    To become a VIP account holder you must make an initial deposit of $20,000 or more.
  • Trailing stop
  • Pending orders
  • One-click trading
  • Mobile trading
  • Automated trading
  • Minimum account size $100
  • Minimum position size 0.01 lot
  • Spread type Fixed
  • Spread on EUR/USD, pips 3
  • Trading instruments
    • Forex1:200
    • CFD1:100
    • Binary options1:5
  • Trading platforms
    • MetaTrader 4
  • Digits after dot 4
  • Number of currency pairs 47
  • Special notes Access to "News to Mobile" service for $20/month.
  • Trailing stop
  • Pending orders
  • One-click trading
  • Mobile trading
  • Automated trading
  • Minimum account size $2,500
  • Minimum position size 0.01 lot
  • Spread type Fixed
  • Spread on EUR/USD, pips 3
  • Trading instruments
    • Forex1:200
    • CFD1:100
    • Binary options1:5
  • Trading platforms
    • MetaTrader 4
  • Digits after dot 4
  • Number of currency pairs 47
  • Special notes Access to "News to Mobile" service for free.
  • Trailing stop
  • Pending orders
  • One-click trading
  • Mobile trading
  • Automated trading
  • Minimum account size $20,000
  • Minimum position size 0.01 lot
  • Spread type Fixed
  • Spread on EUR/USD, pips 3
  • Trading instruments
    • Forex1:200
    • CFD1:100
    • Binary options1:5
  • Trading platforms
    • MetaTrader 4
  • Digits after dot 4
  • Number of currency pairs 47
  • Special notes The Markets.com VIP account holder has unlimited access to his or her own Personal Market Dealer. As part of VIP Package, the VIP account holder receives unlimited access to News to Mobile Service plus Free FX Signals (SMS).
View contract specifications

Reviews

17 reviews of Markets.com are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.

, Amsterdam .

Gotta say that close to a year now and never had a single issue with markets.com. trading platforms, both, are always prompt. Spreads are not the lowest, but everything else is worth it

, Spain.

This broker is one of the worst brokers I've seen out there in the Forex Market. Their spreads are one of the most expensive ones among all brokers that exist out there. Their customer support is really laughable. The chat support is incompetent by nature. But the worst thing about them is, that they seem to always be trading against the individual traders, because whenever I set a pending order (either a buy stop order or a sell stop order) the market quote always seem to reach the predefined quote. I don't have proof that they run plug-in programs to reach the predefined order, but all the clues seem to point out to that fact. Because it's very difficult to believe that, whenever one sets a predefined quote in a pending order , the "market" which is represented by their "platform", always reaches that predefined qoute that one establishes before hand. And from that point onwards, the market quote could go up and down very drastically. It gives the impression that they make the market quote reach your predefined quote, just to make you lose the trade.

Besides all of that, the supposed "education" that they offer inside their website, is very poor in content. It doesn't give you clear explanations about different strategies that one may adopt when trading under different possible scenarios.

It was really a shame to be a customer of this crappy broker. Honestly, this broker is the worst piece of crap I've seen in a very long time. I'm really honest about what I'm saying.

I really hope this piece of garbage could cease its operations as soon as possible, because quite frankly, it makes more harm than good, in my honest opinion.

In a nutshell, their spreads are criminally expensive, their support is laughable and their education is very poor, besides the fact that, they seem to be misleading in the way they operate in general.

I firmly believe that this broker needs to be investigated because of their misleading operations. They really make a huge disservice to the Forex Market community!

As a word of caution: You'd better stay away from this broker. It's a misleading broker. There are much better options regarding brokers in the market. Do yourself a favor and avoid this broker at all costs. Please if you could spread the word out about this broker, you could be potentially helping a lot of people in the process.

Regards!

, Denmark.

Markets.com is the best broker I have tried so far.

They ere fast and reliable, and my account manager is very friendly and do always keep his promises! And the support is very good..

They might have a slightly higher spread than other brokers, but they have enough costumers so that the slippage is far less than at other brokers I have tried, so all in all they are NOT more expensive than those with a lower spread!

, United Kingdom.

I have had very litttle help from my trading specialist and I still don't know how to trade after two weeks. When I have tried to call my trading specialist AND my account manager, using the main number that I have received calls from, the phone rings twice but then hangs up. I am getting no customer service support at all and considering I have put £300 into my account, I should get better value and I am starting to worry about why I am not getting it!

, USA.

I was informed over the phone that they do not accept USA based clients.

, India.

The representative from Markets.com called and convinced me to deposit first 100$ so in turn i would receive 75$ as a bonus. As of now, i didn't receive anything. And again after 2 days they called me and asked to deposit 1500$, so markets.com promised that i would receive 1000$ as equity bonus which i can withdraw in the next 2 days. I have deposited the same amount but 1 week passed but there was no deposit amount in my account. I sent several mails to Mr.dhanush there was no response. After 10 days the representative called me and asked me to do a trade with 1.0 lot for EUR/AUS with sell call. And i asked whether it's anything to do with my deposited amount or bonus amount. He said once the trade is initiated you would receive the bonus amount in 2 days. So i trusted his words and made the trade without putting the stop loss. I waited for again 5 days for my bonus amount without closing the trade there was no response. Finally a single trade made me to lose around 1350$ . And there was no proper response from customer service and as well as no email support.

THey're scammers they'll eat your money for sure. THey're deducting my money by making use of loophole in the backened process.

Dont trust these scammers!! Beware of these shit guys. THey take enormous amount of time to verify your account. All are scammers.

, India .

markets.com rep mr hasim called me very often before investing,

and I made the deposit, I lost everything, and again one of their

representative named ARUN.PRASATH called and asking me to

deposit 400 usd and he will be giving me the bonus of 200 usd.

and this happened a month ago till now they have not added any bonus

I mailed both of them many times. I didn't get any response, MARKETS.COM

THE REAL SCAMMERS

, Thailand.

I had posted a negative review about Markets.com. Markets.com rep contacted me and offered me compensation. The matter is now satisfactorily resolved and I am happy with the efforts Markets.com made to resolve this issue.

, Qatar.

I am facing problems withdrawing funds from my account.

When I opened my demo account for testing since I am new to the Forex, the phone operator kept hampering me for making a deposit, even though I just wanted to try the free account. After 4 days, i deposited only 250USD in the account, just to see how it goes. Afterwards, i received an email from them requesting me to verify my ID and residence (due to regulation issues), the email said "The EU regulation guidelines include clients’ document submission as part of the application with Markets.com." That information was not given (of course) before making the deposit. Fine, I sent them my ID and phone bill, but I could not find any official document which contained my full address, hence I was not able to verify my place of residence and was still not able to do live trading with my deposit. So, I went on to withdraw the deposit of 250USD which I had made, and for my (not so much) surprise, they sent me an email that the withdraw request had been cancelled (without my approval of course) because my documents are not complete, ALTHOUGH that was not a problem when I made the deposit!! I understand there are levels of bureaucracy in every company, but that is just plain stupid and appalling. I hope that helps you reconsider BEFORE depositing anything with those goons. I also hope that my credit card info is not stored in their database...

Update: Live chat still goes like this (for 2 hours now): "All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly."

, Thailand.

I would like to share my most unpleasant experience with Markets.com with other members. On the 18th of March 2013, the day that Cyprus had major banking problems, Markets.com was having serious problems with their servers and trading platforms. I opened 3 positions in the morning. After sometime, when I came to check, I noticed that two of the positions had vanished. I immediately went on a live chat and explained my problem and was told that everything would soon be taken care of. That day I had five live chats and three phone calls with them. For ten days till the 28th of March, trades that were closed would suddenly reappear on my trading platform with huge losses. Markets.com could not fix the computer glitch. My life came to a standstill.I stopped going out, canceling appointments, waking up every hour to check and make sure that closed trades with huge losses would suddenly not appear and wipe out my principle.I was afraid that markets.com would refuse to take responsibilty and reimburse me.Finally, based on the suggestions given by them, I opened a new account.But the aggravation did not stop there. Markets.com refused to reimburse me part of my losses.For a month and a half they gave me the run around treating me like an imbecile with no respect or courtesy.I have traded with many companies in the past but never ever been treated so badly.

I was given a $100 bonus as compensation and promised that it would be with no strings attached. Meaning that even if I withdrew money, they would not take the $100 out of my account. But as soon as I withdrew some money, they took the money out.I was also promised $300 as a bonus if I opened a new account. they did not give me the bonus. Although breaking a promise is a dishonorobe thing to do, atleast it is not unethical. But scamming me of my money is unethical and dishonest.I would have been fine even if they had not given me a bonus but just returned my money. Finally after I told them that I was going to lodge a complaint with the FSA and CYSEC, they sent me a waiver and said that if I signed it, they would reimburse the money. I refused. I saw no reason why I should sign a waiver to get back money that is rightfully mine. Then when I mailed them that I was going to go ahead and post messages on the websites and have FSA look in to this,they suddenly put the money back in my account.They are dishonest and unethical and I claim that Markets.com tried to scam me of my money since they felt that they could do so and get away with it.

Due to the problems I was facing in my account with them, I could not close some of the trades and they are at a loss . As soon as things turn around, I will close these positions and close my account with Markets.com. But I do not trade with them anymore.

I am in the process of complaining about them to all the governing authorities they are regulated with and also seek financial compensation from FOS.I am doing this more as a matter of principle than money.These people need to be held accountable for harrassing me so much and putting me through such aggravation. No brokerage has a right to scam its clients of their hard earned money and the least they could have done is to have the courtesy to look into my repeated requests to investigate the matter further and return money that is rightfully mine.

Sure would be thankful if those of you with more experience and knowledge could give me guidance and feedback. You can write to me at prosperitymagick@gmail.com.

Thank you all for your time.

, United Arab Emirates.

A. system is too slow. When I tried to close or open the order, at least 3 times requotes. I had 25+ .. and because of requotes, I ended -27.

B. Support is like this:

Welcome to Markets.com live chat. Please wait for one of our team to respond.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

I will never ever go back to this sh*** broker.

, Holland.

Opened a live account, but didn't put money in yet. Opening the account was easy, only had to send copy of my passport and proof of address. Which I did via mail and was approved the same day.

The account manager seems friendly enough and not pushy about me putting money in. (Of course these things can change fast enough once they have your money haha)

Their leverage is 200:1 i would like to change it to 100:1 don't know if that is possible though.

Advantage is also can trade a lot more then just forex with them.

, Europe.

Dont waste your time with markets.com. I dont know what kind of bullsh.t it is, but their customer support is terrible. They dont even have good charts, no indicators, price line on their charts is changing and overall bad impression. Did not try live account, but I dont even want to anymore.

, Holland.

This is the worst broker I have ever had!!!

They harm your business.

, Romania.

Their customer service is great, the information that I received was valuable and I started making profit after I listen to the platform manager.

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