253 reviews of Exness are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
I gave your information to the specialists of our Technical Department. They carefully studied your situation and server logs. According to server logs, you tried to close the order 417866 at 0.92819 price. Unfortunately the order wasn't closed due to the technical error. Our specialists have closed the order 417866 and recalculated its result according to this price.
We bring our apologies for this inconvenience. We hope that this case doesn't affect your impression about our company.
my ecn a/c,i opened an order no 417866, sell
aud/usd , on 13-8-2014 at time 01-14-35, at the price 0.9282 ,i
put the stop loss 0,9289 . then i try to close it at 0.9278 , ''off quotes'' message
shown. i try again and again to close ,but it failed. then the price hit my stop loss, even then the order not closed itself. my order active now with unexpected loss .
this is the 3rd time i faced this kind of situation .this is not good for one of the world best ecn broker.
in their website ,they offer'' fast execution '' . but, if this happen again and again ,how do we scalp? how do we make profit?
a trader loss only with their mistakes...not this kind......
In fact exness has a good trading conditions . Sure I 'll never deny that they have some disadvantages in comparing with other broker-companies . For example , they don 't suggest social trading, but to my mind it became an ordinary service in many companies . Also I suppose that it would be better to develope a trading with different shares , indexes and sure to evolve the list of cfds contracts . I think every seriouse forex broker should provide with these points . I would prefer that exness expand their client's officies , since as for me it also very important if we are talking about a seriouse company .
Now I 'll talk about trading . As I have told above , in exness quite good conditions . I use scalping on Mini account and also use medium-term trade on another account . So I 've tested scalping during 2 weeks and I found that there 're few requotes and the execution speed is quite well , but what I didn 't like absolutely is that there 're technical failures on server (real 4) .Yes , it 's not a very critical , but when you can 't close your profitable orders it 's some kind of madness ! When I face it I was really shocked , because I had never been faced it before and I really didn 't know what should I do to save my profit . I had 2 profitable order : sell USD JPY and buy AUD USD and the size of my profit was 860 dollars .... And also there was an order of XAUUSD with a bad result . I was going to close it . But server was broken down and I couldn 't do it ... So I 've lost near 400 dollars . At that moment I thought that exness is scam or something like that . I called them and they recommended me to make a ticket . Hmm , I didn 't believe that they will back at least my losses ... But they surprised me and canceled an order with loss and brought me apologies and said that it was a technicale error from the side of a contractor. Yes , thanks for it , but my profit from other orders I have lost . ;/ Because according to their rules , they can compensate only your losses . Inspite on this case I had other profitable positions and next week have withdrawed 940 dollars of net profit . I want to say that everything happens with different brokers , but exness one of that few brokers who is honestly corrects their mistakes .
my conclusion is exness have a really good potential for a grow like trading conditions and execution but not the best technical equipment. I have tested my EA on their servers. it looks pretty fine, but I have forced to correct my settings. if there were more modifications, the result will be the slower execution. not the best variant for me. however, if you prefer scalping and you need tight spreads you may use their system to trade.....
instant withdrawal works for small profits, I have checked that. I am still not sure, if there is any point to use electonic payment systems for a bigger amount of withdrawal.. these systems are not so reliable as bank transfer, so in case of the lack of commission, I would prefer wire. I advise them to improve their servers, so they will allow often modifications very quick, and also less maintenance. right now I still use my EA but on VPS already
finally my order was closed on 4-8-2014 ,at the time 8:15. the exness support team really help me this kind of situation.all things go well with exness now...
i opened a eur/jpy sell order on 01-08-2014 at 137.78 ,time 12:43:43
.order no :412035. i only put take profit at the price 137.60. when the trade hit that price , not closed itself. i manually try to close again and again. but ''off quotes'' shown everytime.
till now on monday morning i can't able to close that. i already contact their support by email.but problem not solve.............
I actually prefer trading with the brokers, who have also the shares for trading. I think such instrument can give much more profit, just because you have more chances to predict the moves for them. EXNESS has a lot of currency pairs, but the lack of CFDs. From my point of view, they should make the list of currency pairs shorter, but work on the list of shares and futures.
Nevertheless, I use them as one of the opportunities to trade on ECN. Turned out, that's not easy to find the right broker for interbank trading. It should have tight spread, the real ECN and do not have a big commission. Liquidity providers here were not the best ones. I'm glad, they added lmax and citi.
So as for me the broker has all chances to be the only one broker, I will be trading with. They just need to improve trading in some directions.
Let me shed the light on this situation.
On 22th June at 21:00:13 GMT+0 your order was closed by Stop Loss with slippage because of a price gap that arose at the market opening by reason of low liquidity. As you know buy orders are closed by the bid price. The first bid for USDCHFe after market opening was USDCHFe 0.89200, that was on 20 pips less than your Stop Loss price.
I would like to notice that we as the ECN-broker do not take any part in price determination. Our objective is to provide the fastest selection of the best priced corresponding counter position.
i have one ecn a/c :805745 .i made a usd/chf buy order on 20-6-14 , 05:31 time.buy at 0.8929 .no:384457..the trade going with profit side . i put the stop loss to 0.8940. but the trade closed on 22-6-14,21.00 time,at the price 0.89199 with a loss of -10.20 ..but that time it never hits 0.8920 .i thoroughly check other online live charts .
what is problem with exness mt4 chart?
are they real ecn?
do they manipulate the price even in the ecn?
other than exness staff, can anyone win big money here?
Dirk, LMAO)) exness of course have some disadvantages, but their withdrawal is one of their strengths without any doubt. Actually, this is one thing, why I don't leave them so far)) you may be sure that other broker will give you trading on binary options or shares, or even better interbank, but what about withdrawal only here I have faced the possibility to withdraw my money in some minutes)
From my experience this is a very bad broker with the most slow withdraw.
Exness is one of the best, they've allowed to withdraw my funds wihtout any fee!! I used to withdraw funds working with the Scrill, but there was the comission , and it was not comfortable to pay for it (1%). Withdrawing big summes it was really palpably for me and my funds. One more time I was withdrawing 10 000 USD and must pay 100 USD! When you trade on Forex with a lot of nerves and earn profit with the big hard work, you don't want to give even a little piece of the profit.
I'm here too. I had never written before on the ratings.
In exness I trade on ecn, intermarket.
I was looking for a good execution and also fast withdrawal. Finally I got it. I withrawed my income once and I liked the speed of it and that there was no any problmes with the size of withdrawing (11,300 eur), everything was okey. When I opened the web-site firstly I wanted to find the legal information about and I was interested to look at the liquidity providers, because many forex companies hide this information. I wassurprised that exness give the ifnormation and everybody can read it. I think it's the honestly. But last time I was trying to find more information, but I couldn't find the Clients' agreement on their web-site, it's only when you open the account as I understood now, but it's not suit for me. I suppose exness will publish it again in more available place. But sure it's trivia. Inspite on the services are the best one.
I have not much experience here in trading, but there are some things I want to share.
First of all, I really like they have added web platform. However there are some disadvantages: 1. All the symbols are shown straight away without any groups in Metatrader. 2. You should set the special password in Personal Area. It's logical, but not so much obvious. I had to call their support to understand that. 3. TC.Technical Analysis — their indicator with analytics in MetaTrader doesn't work here. That is not convenient, if you trade manually.
So I have decided to trade this way: I look at the analytics on TC. Technical Analysis, and decide about the next orders, make a plan for a day. If I need to change anything during the day, I do it through web platform at work.
It would be helpful, if they develop the personal area for mobile phone. So I can depositwithdrawal when I am not at home. It would be really easy, because I choose epayment system with instant withdrawal, so in case I need my profit, I would be able to get them everywhere.
I hope they would improve these things, because I really like trading here: the conditions are very profitable, and the support is always available.
The specialists of EXNESS company care about the security of all the clients properly. That is why we made the rules and regulations, which help us to provide the safe and reliable conditions for trading.
We carefully examine the each case, where we have even a little doubt of the fraud. And we also ask all the clients to follow the recommendations for safely trading (https://www.exness.com/instruction_security).
If you have faced any situation, where you are afraid for the safety of your funds, please, contact our support team through Live chat, phone or e-mail: email@example.com.
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