259 reviews of Exness are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
Dear readers of this web portal,
I would like to explain the complains, posted here.
First one: to chukwuemeka christian prince from Nigeria
The problems with website were caused by the refreshing of the content of About us and Partnership sections. We bring our apologize for that. However now in this sections Clients can find a lot of interesting information about activities of the Company, as well new instruments to the Exness partners and better description of the partnership programs offered by the Company.
As for problems with MT4: it seems that you are using investor (read only) password to login MT4, to trade you should use the main password which you use to login your Personal Area. Please make sure that you use correct password and, if you have any further problems, you can contact our support team: support [at] exness.com
Second: to Bob from China: will you be so kind to tell your account number? Basically, we use Non-dealing desk system, which means that the Company specialist can not intervene into the trading of the Client. I strongly believe that if you are a real Client of Exness, we can find the appropriate solution to the both sides, otherwise our Company will not consider this review worth trusting and worth studying. As well, please contact me directly: michael.levin [at] exness.com for further assistance.
if you account earn money, exness should use every trick to deal wth you.
even it modify game rule for specified profit person.
so, this is a bad broker
i made a deposit to exness of a broker the money is just reflecting on the platform i cant trade it neither can i withdraw the money but it is just there. the worst of it is that their website is not available
i use this broker from 2009 is the best broker for scalping my account numbr is 2715 from the first accounts ntill now i trade with exness
the support is good
withrawal and deposit is fast
ilike they service
my skype id is arcond3 if you need more informations about my experience with exnesss
Dear clients and forum members!
I'm the EXNESS official representative. My name is Michael Levin. I'd like to answer your complaints and give some commentaries on situations that you've described.
First of all, I want to make you clear about automatic withdrawal. Withdrawal by e-currencies is processed automatically in 95% of the cases if you use the same purse from which you have deposited. In other cases it is processed by financial department in few hours but not more than 24 hours.
Your withdrawal can not be processed automatically because of the one or more of the following reasons:
- you deposited by several different payment systems,
- you have agent commission on your account,
- you have internal transfers on your account,
- you use pursue from which you have not deposited,
- your free margin is too low to process automatically (in the cases of having open orders).
In order to let the system withdraw automatically, you should use only 1 payment system for deposit and withdraw and only 1 pursue (account) for both deposits and withdrawals also.
As for requotes, offquotes, etc trading problems. We guarantee that all complains will be studied an replied by support department or chief dealer. Please, notice, that requotes and slippages can not be avoid completely when using instant execution. Our specialist are constantly working on decreasing of the number of cases of such issues.
As to the comment of ukion. Dear ukion, Please, read properly "Contract specifications". You can find there that on Friday in 5 hours prior to market closing necessary margin size is settled up by 1:200 maximum leverage. (https://www.exness.com/forex/specifications)
Also this rule is pointed in The customer agreement article 7.2 page 3: “ 5 hours before market close before weekend or
holidays margin requirements can be changed
without informing of the Client.
Regarding the post from osaki from USA. We don't accept clients from USA. You may know it from press-release which was published at 1 of June 2010
Besides, I should mention that we study all complains and take serious measures to help our Clients.
So if you have any problems, please specify your issue and account number. I will personally check them. Mail to michael.levin[at]exness.com
Our company highly evaluated our reputation. You always can contact us, if have any problems.
BEWARE OF EXNESS!!!, they are a big fraud company, i talked with some guy at a point who told me the owner of the company was a fraudster, i deposited funds and it vanished, it was withdrawn by one of their staff and they said it would be returned, nothing till now, all the complaints above are also true, please stay away!!!
Only one problem with them: This is now the second time I discover my leverage changed from 1:1000 to 1:200, without asked them for, and without beeing informed by email. This means you start a dangerous position without knowing about your margin requirement is just 5x what you calculated...
Can be realy dangerous.
i must said EXNESS is a bad platform, i use it one year,
based on below factor:
1) no auto withdraw
it delay more, at first time,withdraw is quickly, now it is slow
2)they often change game rule if your account earn money
3)more hidded fee.
for example, LR withdraw fee is 3$ maximum, but exness need 6$,he always double fee, but web page hidden more action, person no know true case
4)trade exection is slowly, maybe if you want close a order, you need use more time for this purpose.
now i already leave EXNESS. maybe they will think more hidden trick,
obviously, this is a bad company. man no easy do his trade.
bad broker .. no automatic withdrawal and spread on eur/usd in normal times is 1.1-2.9 not 0.6-1.2 . bad excution and many off REQUOTES and many no connection . the best and only thing is leverage .. 1:1000 . but seems scam broker .
Very bad broker: a lot of Valid Prices, Requotes. And THERE ARE NO automatic withdrawals - I had been waiting for 6 hours to get my money back! another bucket shop
Just another market maker who earns money on the losses of the traders...
well, you are free to say whatever you want to say, but what i can tell y'all who are complaining about this broker is this: learn how to trade. i have been arround the forex block for a while and one thing i can tell you is this: just as there is no holy grail, there is no such thing as a best broker because they are also into business. what your greatest concern should be is to have access to your profit upon request via withdrawal which exness offers at an exceptional quality. their spreads and data feeds are also reasonable. therefore, i recommend them as a good brokerage for any trader who has a profitable trading system.
Good broker, deposits and withdrawals are very fast but the order is placed a little too much residue on the market ... their support line is excellent.
WELCOME TO EXNESS REQUOTE HELL !!!!
Exness is the worst trading company I have EVER used !!
DO NOT OPEN AN ACCOUNT WITH THEM.
Be warned you will make a few hundred easy then the crap starts..
Profitable trades will not close without getting requote upon requote.
A losing trade will NOT get closed upon request and keep running into MASSIVE losses by means of REQUOTES.
TRADE EXECUTION is Terrible and YOU WILL NOT GET ANY RESPONSE FROM THE HELPDESK REGARDING TRADES THAT WENT INTO A LOSS DUE TO REQUOTES AND BAD EXECUTION.
EVEN STOP LIMIT AND STOP LOSSES DOES NOT GET HONOURED.
THESE PEOPLE MUST BE STOPPED STEALING MONEY AS THEY SEE FIT !!!
EXNESS is BAD Brokerage, the spreads is Fantastic but it often get Higher during fast movement sometimes 5 - 15 pips. Beware if you using this, I use this broker and planning becoming IB but this condition make me think twice.
Also my Stop Loss Often trigger missed 0.5 - 6 pips. This broker actually the BAD broker I have ever used.....
To submit your own Forex Broker review for Exness fill the form below. Your review will be checked by a moderator and published on this page.
By submitting a Forex Broker review to EarnForex.com you confirm that you grant us rights to publish and change this review at no cost and without any warranties.Make sure that you are entering a valid email address. A confirmation link will be sent to this email. Reviews posted from a disposable e-mail address (e.g. firstname.lastname@example.org) will not be published. Please submit your normal e-mail address that can be used to contact you.
Please, try to avoid profanity and foul language in the text of your review, or it will be declined from publishing.