91 reviews of 10Markets are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
I have been moving around brokers as of late after not being able to find one to keep up with a consistently demanding customer and his wants. 10Markets was the first out of the other few brokers that can give me good service, comfortable platform,reliability and confidence in the safety of money. Overall, with their service and low commission, I am glad that my search finally ended with them.
You need a broker like this for day trading. They are inexpensive and their quick trade platform is very nice.
I do profit with this broker every month. They are great for quickly exiting trades that don't go your way and won't eat you for $20.
Never had any problemswith platform.They have live chat. Support for my simple questions were always resolved.
I have never had a problem with 10markets.
The only issue I've ran into was not having a physical address on file and them restricting my account which made me unable to trade/deposit/withdraw my money.
Fixing the issue took a single reply to one of their messages and they even performed.
I highly recommend them when buying stocks. They are so easy to deal with through any service they have and customer service excelent.
I've used 10markets for a year now and I only have good things to say.
Withdraw - I see many comments about the withdraw. Yes 10markets has a very complex process of withdraw, because of bonus system. But the bonus gives more options to trade and buy more stocks.
Initial deposit - at $250 it's some high for the average guy.
Trade execution - extremely fast. I've had stop limit orders executed flawlessly as a stock was selling out and dropping like a knife. Very thankful for getting me out at my stop price.
Customer service - I have not had to deal with the customer service department much, but the time or two I did they were pretty helpful and courteous.
Fees - lowest I've seen. If you trade frequently, daily and have a small account the $10 each way commission you pay to other discount brokers can add up quickly. 10markets charges pennies and I've spent many weeks testing trading ideas with10markets and their low commissions helped a lot.
One of the great brokers out there today for me after 2 years with others firm. There is so much information on their platform to digest but well worth your time to try them out. The ability to trade all types of option strategies along with binary and forex on the same platform is incredible and everything flows perfectly. Also one of the best brokers when it comes to listening to their customers needs and updating their software on a regular basis to fill those needs and recommendations from the trading world. They also have a super demo trading platform that mimics their real one so you can get accustomed to the software and play around with it before actually placing any real trades.
We are really sorry, that you have got such a negative impression about our company.
I ask you to contact us firstname.lastname@example.org, and tell us the essence of your complaints.
Our specialists always pay attention to the propositions of our clients, and do all the best to make trading with 10Markets easy, fast, secure and profitable.
We would be pleased to solve your issue.
Customer success & satisfaction
I chose 10markets because I have a very small account right now and this company offered the lowest commissions. I don't even meet the minimum requirements to be approved at other brokers because I am a full-time student with no notable annual income. For others like myself, I would definitely recommend 10 markets .
We couldn't find any trader with that name on our system, please provide us with your trading account number and send us an email to email@example.com
Please note, that if you have any technical issues with the platform - don't hesitate to make a screenshot and send it to firstname.lastname@example.org along with an explanation of what's the technical issues that you're experiencing and they will be reviewed within 24 hours.
Everything was fine for just several months, but after I made profit, took my start deposit, and traded on profited money, then deals started closing slowlier. And when a deal is finally closed, candle is sometimes repainted and has different look in comparison to charts of other brokers, no such candles I could see there. This is unpleasant and already familiar to me, so I decided to quit trading with them.
My friends told me about 10Markets, I have been trading with them for a 4 months now and I have a good spread (0.0 pips) , so far no issues or slippage problems.I made 1 withdrawal and it was 2 weeks i think, maybe 2,5 weeks.... I continue with my VIP account and very glad!!!!!!!!!!!!
I have been trading with this company for 1 year and have no problem with the service or any withdrawals.After I inquired with the company that they would soon receive a regulation CySec, I am calm.They work according to the law and inspire confidence to me.
I'm very sorry about your bad experience with our company.
As far as I understand you've been trading with us for almost a year, you've made extensive profits with the help of one of our Market Coachers Roni.
Moreover, you've received withdrawals many times both via wire transfers and credit cards.
Although you have a big bonus on your account, which means that in order to withdraw your funds and close the account you need to reach your minimum trading volume to turn over your bonus and liquidize the funds.
Unfortunately your Portfolio Manager is indeed on an extremely busy schedule lately but we can reassure you that we will contact you within a few business days to come to an agreement about your account.
I am a client of 10markets. I am entirely unsure of how other real clients feel about this company, but I really feel they are a scam. In order for clients to put in deposits they are quick about it. But to contact them and ask them for status updates it takes weeks. Even closing the account is like begging them. Sometimes, they have trades done that is not on the platform and they will suddenly appear with the trades at negative balances. I have screen shots and conversations as proof.
Just want to share my positive experience,
I trade with 10Markets for almost a year.
Chose it after a few not really nice tries with other brokers.
Never had any problems with support and withdrawal.Everything is described clearly about bonuses and trading conditions.
Would give a positive review. i think there platform is the best i have ever used.i traded with several companies and currently 10markets the best.
Very comfortable platform, white and easy.
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