91 reviews of 10Markets are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
Dear Mr. Ramon
We in 10Markets always inspire to give the great customer service to our clients.
All the messages you left on firstname.lastname@example.org were answered, moreover, we're constantly in touch with you on Live Chat on http://10markets.com/ and you spoke with Michael Burg and your problem was fix.
If there's something else that we can help you with please don't hesitate to contact us and together we will find a way to help you and keep you satisfied.
Miss Julia S.,
Customer success & satisfaction
I love most to be honest is the customer service. They respond fast, are very nice, and help you out no matter what.
Demo account with 100 K , It is greate for new traders.
Commissions are not bad. The fills are decent, I use their platform and it's good for placing orders.
They have no extra fees for pre market or after hours trading which I love!
I started to trade with 10Markets about 3 months ago and after first
month made my first profit. I came to this broker following the
recommendation of my relative and recommend for all traders.A week later of
cashing in, I was able to grow my deposit pretty much, more than by
150%. Till the last moment I thought that the broker wouldn’t pay it
out, but I was sooo wrong… They cashed out all my money properly,
earning my trust and respect by doing that.
This is my story.
10markets.com-pay to me part 1 money. And don't want pay another part!
I'm wait from 15 august!
This is scr from account and withdrawal request: http://c2n.me/3CtBbcP.png
Support by mail-don't answer.
Online support also- http://c2n.me/3CsGnPN.png
This is the Big Boss from 10markets.com, Michael Burg, and this is his answer to me:
-By Vadym I don't owe you nothing
-If you talk to me like that I will make sure your ticket will be delayed for years
Video proove! My chat with Michael Burg https://youtu.be/vgl3euLXlIw
Be is be carefull with 10markets.com
Have it has completely blocked, having met with the volume required by the concession of a credit, that I want to cancel, without even to talk with them. It is impossible to contact David Zachs, my portfolio manager, after having dismissed Bruno Rome and Magali Gonzalez.me have blocked skype, does not answer emails from email@example.com, nor firstname.lastname@example.org, nor in email@example.com. They have my money and not to return it to me. They block the website for withdrawal of funds, increase commissions from 5 to €13 by contract of good first without justified reason.
I have traded BO at many options brokerage firms. 10markets has the best tools for trading options. There is a huge collection of technical methods. You can write your own technical methods. I can see quickly a large number of ways to structure options trades.10markets promotes free education. You can listen to daily webinar and lessons with your broker. Jay goldman provides on YouTube and Investing.com high quality instruction on options trading .
Plus: Pretty unbeatable commission rate. Im an active trader so thats the main thing for me, besides good executions, and they're good there too. Also, the support service very helpful and fast.
Neutral: Web based and software options are super basic.
Cons: No useful trading tools (ex: streaming charts, etc).I would like to more graphs and charts , more tools and information.
Overall - this broker perfect for new traders because learning centre.
It's weird to see all these bad reviews here...
I've been with 10 Markets for a bit less than half a year by now and I'm overall content with their services, I'm trading both Forex and Binary (I really like their platform tho - it's fast and comfy). The times I needed help I always got a quick response from the support.
My broker is very professional and actually helped me a lot in understanding the markets, I like sessions with analysts as well.
When I asked for a withdrawal it took some time - around 2 weeks - but I got the money back to my account. I traded with other companies that dodn't release the funds at all so I know what to check amonst other things
I'm used to this platform and I like the services provided and I know that I can get the profits so I would say they're great
I've been with 10maerket a number of months. They offer many order types and a multitude of routing options. Also, they have an iPhone app. I use it to view my portfolio when I'm on the go, however, I do not use it to place trades.
Compared to similar brokers, their commission schedule is fair, especially considering they waive the fee for if you place enough trades.
Their customer support is usually great, however, some of their representatives can get cranky.
I have only ever heard great things about 10Markets. They have really low trading price which is really enticing for the heavy duty trader along with good options contracts and solid interest payments.
Very comfortable platform and business conditions.
Good value and good service.
Execution is very fast and you get full rebates.
Great connection with MT4.
AND very professional brokers!My analyst Michael Paige is wonderful!
We in 10Markets always inspire to give the best customer service and the best experience to our clients.
We have reviewed your case and got to the conclusion that we have accomplished our agreement and beyond, you might have made some mistakes from your side on the way.
Because of the doubt and with no leniently from our side we will like to find a way to help you and solve the situation that you tied yourself into.
Please contact us and we will find a solution to make you satisfied.
You can contact with our support, with your broker or ask me here you account number or email and we'll call you
Miss Ema H,
Customer success & satisfaction
I want everyone to know that I have never been so glad with a broker. This is my third broket on the last year. This is what makes them the best: platform has no issues, execution is great, I have the unfair advantage, the data is raw and not filtered.
unfortunately they are the biggest scam and they stole all my money after they Promise me to guide me and trade for me now since they talk my money i try to have any information from their fake live support or from my account manager Mia Miller she convince me to dopest $2500 to get a Bonus of $2500 i sent a lot of email and i try to call but no responses at all they busy cheating people now. Now i try by my self to earn some credit but they block my account and i cant withdraw the money.
I have been trading since feb. 15. I have to honestly say that 10 market stands out head and shoulders above the crowd. The tech is first rate executions are always great even in the most volatile markets. What really puts this firm over the top is the customer service. Whenever I call, which is usually several times daily, within seconds I have a live qualified person to talk to on livechat.
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