5 reviews of Orbex are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
I have to thank Orbex for the excellent experience from the last year. They provide good conditions and quickly process withdrawals. In addition, their spreads and licenses are additional reasons that make me calm down with them.
When I started trading, I never had any experience in Forex and hence joined the Orbex only on guess work. Luckily, I dind't stumble on a gang of scammers. Trading with them for the last 11 months. Really trustful and safe broker.
Profit withdrawal quickly. Performance is good. Recommend.
Another name for the bad company AFB
Although the company says that the spreads are fixed all times on the main page On its website and on the Frequently Asked Questions page they said/
(Hedging your position will turn your margin to zero on this pair)
(AFB doesn't increase its spreads in volatile market. offer our clients fixed spread policy).
BUT they change the spreads and they have done this before when I was trading USD/YEN pair and when I asked the customers service they said the margin change ONLY in the pair contain the YEN BUT when I was trading GBP/USD pair they changed the spreads and I lost all my balance and all my hedging closed!!
Because I had hedging positions and I lost all my balance $ 14944
And my balance became / $-39 that’s happened on 31-12-2010
And they said that they announced on their web site
About these increases in spreads that may happen and the customers should visit the website every time to know the changes??
Of Course I did not see any announcements and how they do the policy change without given A Proper NOTICE Period??
You can check the case details via this link below:
http://www.forexpeacearmy.com/forex-forum/guilty-verdicts/16868-guilty-case-2011-073-m1refaat-vs-www-afb-com-kw.html
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To start, the company ask you first to deposit the money first them they open an account, so you cant see the spreads first!
After if you lose money its ok for them you can withdraw the remaining balance, but if you make big profit they immediately email you that you are using abusing trading and take all your profits and even charge you a fee to withdraw, which they have on website that withdraws are free!!!
If you complain they want to call you by phone and only, they don't reply to your emails. After i call i was treated with a rude atitude not clarifying why they took my profits away and not any evidence, turn the call off and block my number! This is called SCAMMERS! If they are a trusted broker they never take your profits away. They are a B-BOOK SCAM BROKER! BE AWARE!!!