84 reviews of Alpari are presented here. All reviews represent only their author's opinion, which is not necessarily based on the real facts.
Hello Yves Marineau! We are sorry to hear that. We'd like to point out that we do not have any issues with withdrawals. We kindly ask you to send your myAlpari Account and withdrawal request number to email@example.com. We will be glad to investigate your case and provide you with a detailed explanation on the situation in the shortest time possible.
Refuse to refund my money.
Don't send them a cent.
Hello, Eros Istvan! Quotes on demo and live accounts may differ from each other, because they have different servers and flows. It is impossible to provide real liquidity on demo accounts. Therefore, quotes may not be the same like in the real account. The difference, as a rule, is insignificant, not more than a few pips.
I'm experiencing the same as one other trader who submitted a review before. I try the same EA both on Live and Demo account, the same time, fully automated, the the results are different. Something suspicious on the live.
I would like to draw attention to the false information provided by Alpari in this review. You could verify quotes I used by using the official answer from the company just below.
1. "The Company is registered in the territory of a foreign country, and has never had any branches or representative offices in the territory of the Russian Federation and has not obtained the related license of the professional securities market participant"
After revoking the license, the broker claims that he never had representative offices in Russia, as well as licenses from the central bank. However, a saved copy of the company's website for 2017 contains other information. I leave a translation of the Russian website of the company and a link where you can check the information.
The Company History
The first Alpari office in Moscow opens.
Alpari’s office in St. Petersburg opens.
Alpari get a license from the Central Bank of Russia, which reaffirming status as one of the country's most reliable brokers.
The company’s website in 2017 also mentioned the office at Raketnii bul'var 16 in Moscow, which continues to operate despite the revocation of the company's license in Russia. This information can be checked in Google. The company also did not provide me with clarifications on this issue.
I suggested that the company contact the central bank or regulatory authorities of the Russian Federation if someone continues to operate in Russia using their name. Although how can you complain about your own semi-illegal activity, especially if legal entities are managed by the same CEO (Andrey Dashin), right?
For me, as a client, such an outright lie on the part of the company causes distrust of the company as a whole.
Good afternoon, Sergei Solovev!
The brand Alpari is presented in many jurisdictions of the world and provides its services in full compliance with the international standards and the requirements of the current legislation of the countries of presence, including compliance procedures for all counterparties with which the brand has a contractual relationship.
You have accepted a Client Agreement with one of the brand’s companies - Alpari Limited (hereinafter referred to as the Company), on the website: www.alpari.com (hereinafter referred to as the website), that is registered in Saint Vincent and Grenadines. The following documents are an integral part of the Client Agreement: Risk Disclosure, Terms of Business for STANDARD and NANO Accounts, Terms of Business for ECN and PRO.ECN Accounts, Regulations for Non-Trading Operations and any other applicable documents uploaded in the subsection «Regulatory Documents and Agreements». Funds deposit to/withdrawal from procedures, including MasterCard/VISA bank cards are described both in Regulatory Documents and on the website. By accepting the documents, you have read and agreed to the terms and conditions of Сlient Agreement and methods of settlement of transactions.
Regarding the essence of Your appeal, we can explain the following:
• In the Company, along with Regulatory Documents, has been developed and approved the internal policies applicable to bank card transactions of international payment systems, including AML and KYC policies and is kept monitoring all payments to prevent fraud or violation of the law, both by the Company and by the client;
The Company is a member of the Financial Commission (https://financialcommission.org/), an international organization for handle of trade disputes on financial markets;
• The Company, being a financial market organization, registered in the Saint Vincent and Grenadines, has relevant legal opinions from various legal service providers on compliance of the offered service (s) with the legislation of the country of registration. At the same time, the legislation of the country of registration of the Company does not prohibit to enter into transactions on financial markets with non-residents and there is no direct prohibition for citizens of the Russian Federation to open accounts (to conclude any contracts) with banks or organizations of the financial market located outside of the Russian Federation, which is confirmed by the introduction of a new term in the currency legislation of the Russian Federation as "another organization of the financial market." The above-mentioned opinions are provided directly to counterparties, including international payment systems MasterCard/VISA, upon completion of all necessary compliance procedures and KYC.
As was previously reported, the Company is registered in the territory of a foreign country , and has never had any branches or representative offices in the territory of the Russian Federation and has not obtained the related license of the professional securities market participant, in accordance with the №39-FL “On the securities market». A citizen of the Russian Federation has a right to use the services of the professional securities market participants located in the territory of the Russian Federation and abroad, including the right to make payments to foreign banks or brokers where he has an account.
On analysis that we made under Your case, the Company declares the following: You independently initiated the corresponding operations within use of Company’s services according to Regulations for Trade and Non-Trading Operations, including use of all interface of a personal account that is not denied by Your message. In a case of disagreement with operations made by You, You have a right to make a claim through MyAlpari to the Company, for its further consideration, including to use the right of the appeal to the Financial commission.
This review will be useful for those who already work with Alpari in different countries, and for those who are at the stage of choosing a broker.
I used the services of the company until the revocation of their license to carry out activities in the Russian Federation by the central bank.
After that, I repeatedly turned to the company with a request to provide documents that would confirm the right to continue activities in the territory of this country. I did not receive a reply to any letter.
The legal entity whose license to operate in the Russian Federation was revoked continues to operate under a different name (TIN 9717003523). The Alpari brand operates in different countries under different legal entities, but the ultimate owner of all organizations is Andrey Dashin, who is the founder of the company.
When choosing a company to work with, it is important to check the country of registration, and the availability of a permit to work on the securities market in your country. Since the end of 2018, Master Card and Visa payment systems have tightened requirements for brokers with offshore registration. Now, they can request documents confirming the right of the company to work in your country. I did not receive a response from Alpari regarding the availability of such documents.
If you work with Alpari from Russia, then one day, you may run into the problem of accessing the company’s website. This issue is being discussed now in the central bank, to suppress the activities of brokerage companies without a license in the Russian Federation.
These are the main questions I want answered from the company:
1. Under what license does the company continue to operate in Russia?
2. Comment on your relationship with the payment systems MasterCard and Visa. Do you have the necessary documents confirming the right to work in each region of the company's presence?
For existing company clients from other countries, I would recommend contacting a support service in your country so that you can also be provided with the necessary documents confirming the company's right to carry out activities in your country. After all, if you have an issue, as in the case of the bankruptcy of a branch in the UK, or the termination of Alparis activities in Canada, a local court will not always be able to help resolve the conflict.
I duplicated this review in two languages, on sites where company representatives are present.
Hello, Sandeep! Please be informed that we cannot influence to the charts. Charts show the prices which are provided by our liquidity providers and all the quotes you can check in your myAlpari account in the ticks history. Specify please your myAlpari number to check the information.
Alpari is total fraud.... they steal bonuses and commissions.....they hold the graph on MT4 if ur order is going to make money... graph will keep on coiling over order line until u get frustrated and close it.... after that graph will start going fast in ur direction u were going to make money......they play against traders
Hello, Peter! We have no any troubles with a withdrawal. Please specify your myAlpari number (send it please by email firstname.lastname@example.org). Also send us your screenshots. We will solve this issue as soon as possible and provide you with the public answer.
I wanted to withdraw my funds ($2900) from my Alpari account, but they don't process my request more than 3 weeks ago. They just promise, that it will be processed, but no nothing happend until now. I have all of screenshots about their promises and my account as well.. Scammers...
Alpari offers a good solution to deposit funds into the account. I usually use neteller.
I recently read an article about investing in PAMM-accounts and decided to consult for this to audited company.Service is good.
scam scam scam big scam when the time if CHF crash the windup the company liquidated now again start with new face and new promise guys dnt open account with this broker big fraud scam
now back off guys! I've got my profit i can withdraw and that's all I need !
alpari is not so bad
Best avoid this company, if they are not trying to screw you with requotes they'll catch you on the stop loss, +17 pips slippage what a joke non of my other brokers have even got close to that.
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